Project Administrator

2 days ago

Derby, United Kingdom Brite Services Full time

**Project Administrator, Castle Donington, £36,148**

Our client is a well-established, award winning electrical distribution network operator with over 7 million customers throughout the UK.As a national business, they pride themselves on their first class reputation for network reliability and businessefficiency, receiving the Government’s Charter Mark scheme accolade every year.

**Job Introduction**:A secondment opportunity has become available for a Project Administrator, within the Innovation team, based at their office in Castle Donington.

**Main Responsibilities include or Project Administrator,**
- Monitor policy and governance document renewals, review dates and co-ordinate updates, ensuring these are implemented to timetable.
- Provide assistance to other team members with new policy or project documents, as well as updates and renewals of existing policies or project documents.
- Production, updating and monitoring of innovation project plans / databases / spreadsheets.
- Coordination and completion of Project Management Office activities.
- Assist with administration, preparation and reporting of innovation proposals, in accordance with Regulatory requirements.
- Ensure the template Project Management Documentation is up to date and according to branding and Governance.
- Coordinate the team’s branding work
- Support and assist with Innovation projects and tasks as required.
- Assist team in dealings with internal and external customers and stakeholders.
- Liaise with customers to ensure their needs and expectations are met.
- Update team databases and records and manage the team’s mailbox.
- Resolve customer complaints, wherever possible directly, referring difficult complaints to the Manager.
- Organise, plan and deliver virtual and in-person events.
- Lead the social media programme of the Innovation Team.
- Control of finance within the team and as part of Project Management Office activities, using their systems and processes
- Identify opportunities for improvement in performance and recommend changes.
- Other tasks appropriate to the grade.

You must be reliable, well organised, enthusiastic and able to work as part of a team. You must be able to work using your own initiative. Very good knowledge of Microsoft Office including Microsoft Excel and Word is required.

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