Contact Centre Sales Advisor

2 days ago

Cardiff, United Kingdom Sky Full time

Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by smashing targets and up to £7,000 for our top performers.
- We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.
- Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.
- What you’ll do:
- Have great conversations to meet our customer’s needs, letting your personality shine_- Take inbound calls from customers, who are looking to save money and make changes to their Sky package_
- ._- Be a Sky Ambassador selling the right package to the right customer_- Work 37.5 hours p/_
- wk_
- Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us _
- most,_
- you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off_

Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.

What you’ll bring:
- Brilliant at connecting with people_- Ability to understand our customers’ needs_- A passion for selling_- Creative approach to problem solving_

The Benefits:

- There’s a reason people can’t stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.
- Individual Lifestyle
- Free Sky TV, along with discounted broadband, Sky Glass and mobile_

Health and well being- Discounts at external gyms_- Subsidised canteen_- Cycle to work scheme_- Private healthcare and Digital GP via Aviva_- Dental and other healthcare options_

Financial wellbeing- Sky pension plan and Life Assurance which gives you extra peace of mind_

Share in the Company success- Annual _
- sharesave_
- scheme and long service awards_

Where you’ll work:
Your base site will be in Cardiff, you’ll be joining a close-knit team in Cardiff. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.

Inclusion:

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