Sales and Valuations Coordinator

**Job Title** | Sales and Valuations Coordinator

**Job Type**| Full time or Part Time

**Salary**| Competitive Salary

**Location**| Castle Douglas

**Our Company**

Davidson and Robertson have been adding value to land based businesses by providing high quality independent advice and best service, since 1891. Our progressive firm of Rural Surveyors and Consultants, now have 6 offices through Scotland and Northern England, looking to expand further within the next few years.

**The Role**

Responsibilities will include, but are not limited to the following:

- Proactively use sales database (Reapit) to drive sales performance.
- Oversee the marketing of properties including coordinating the booking of advertisements, brochure production, photos, for sale boards, website, social media content, PR etc.
- Produce reports, brochures, promotional information and other written material.
- Manage the sales process - timetable/timeline for each property.
- Book viewings and responsible for viewing feedback calls to buyers and vendors.
- Proactive in identifying and dealing with any issues raised by sellers and buyers.
- Set up, maintain and archive files ensuring compliance with opening and closing procedures, money laundering procedures, signed terms of business, agreements etc.
- Raise and send out marketing and sales fee invoices, dealing with queries.
- Contribute to providing content for the social media profile of the department/geographic locations.
- Record accurate and detailed client information to build a database of future potential sellers and buyers.
- Compliance - understands regulatory compliance requirements and responsible for ensuring all required documentation is received and processed to meet regulatory requirements.
- Preparing letters of engagement.
- Dealing with clients to provide updates and obtain information.
- Download photographs from digital cameras to insert into reports.
- Processing mail merges.
- Filing/photocopying/scanning/archiving/printing/binding.
- Handling telephone calls, taking messages and covering phones.
- Processing incoming and outgoing mail, arranging couriers etc.
- Maintaining online/paper filing system ensuring compliance with RICS, money laundering rules, QMS and company processes and procedures.
- Raising fee invoices and management of the team’s billing process.
- Sending out fee invoices to clients and dealing with any queries.
- Helping at internal/external department events and arranging and coordinating team meetings and events.
- Support fee earners with research.
- Supporting client reporting requirements.
- Responsible for managing comparable database and obtaining comparable evidence.
- Responsible for completing the valuations register and for managing the valuations process and ensuring compliance checks are followed.

**What you will need to succeed**

Qualifications and IT skills
- Intermediate IT skills.

Skills and Attributes
- Client focused and comfortable in a customer facing role.
- Numerate and detail orientated.
- Organised and able to prioritise workload in a fast-paced environment.
- Excellent verbal and written communication skills.
- Positive, proactive and flexible approach.
- Excellent attention to detail.
- Must be a team player but also can use own initiative.
- Must be able to cope with routine tasks.
- Dependable - team can rely on job holder to produce work to deadlines.
- Ability to work under pressure.
- Enthusiasm to do a good job.
- Proactive with strong ownership approach to operational workflow.
- Confidential and trustworthy.

Experience and Knowledge
- Experience of the property market.
- Experience of using social media for business purposes.

**What We Can Offer You**

Davidson and Robertson strives to continuously create a friendly working environment and provides numerous benefits to ensure employee satisfaction. These include but are not limited to:

- Job related training
- Excellent holidays
- Competitive salary
- Hybrid working
- Group Life Cover
- 24/7 access to a UK Based GP online
- Online fitness programme and access to nutrition consultations
- Mental Health Support Helpline access
- A free health check

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- Monday to Friday
Work remotely:

- No