Scheduling & Logistics Co-ordinator

7 days ago

RossonWye, United Kingdom HSL Compliance Full time

**About Us**

As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Data Reports Administrator to join our enthusiastic team at HSL Compliance, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK.

**Job purpose**

Reporting to Logistics Manager, the Scheduling and Logistics Co-ordinator role is to ensure that the operational requirements of our clients are carried out whilst maximizing the company’s commercial objectives and achieving complete customer satisfaction.

**Main Duties and Responsibilities**:

- Assist with the booking and confirmation of jobs
- All tasks are to be added to the system in a timely manner
- Provide support for the Logistics Manager in relation to commercial administration of the business
- Process jobs and follow up any questions or queries with the clients
- Liaise with the field regarding logístical or onsite queries - should there be problems finding location or gaining access
- Liaise with the field to make sure that reports are returned to the office within the client agreement
- Monitor urgent surveys being processed
- Log all non-conformities and complaint information onto the computer
- Assist the Logistics Manager with producing information for the manager
- Adhere to the company dress code
- Adhere to policies and procedures relating to health and safety and quality management
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility

**Experience, Skills & Requirements**
- Good IT skills including MS Office
- Confident phone manner and customer service
- Excellent communication skills (internal and external customers)
- Confident in the use of the internet to source accommodation and transport
- Exceptional organisational skills
- An eye for detail
- Good knowledge of the asbestos industry is beneficial but not essential
- Excellent company knowledge and understanding
- A good geographical knowledge of the UK
- Being able to work as part of a team but also able to work on own initiative

**What we offer**:

- Retail discounts system
- 25 days holiday and bank holidays
- Refer a friend bonus
- Employee rewards scheme
- Health and wellbeing services for employees and their families

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