Customer Service Representative

4 days ago


Birmingham, United Kingdom Vision Glasgow Full time

Seeking Ambitious and Driven Team Players for Top Customer Service Representative Roles based in Birmingham

Are you a highly motivated and competitive individual who thrives on providing exceptional customer experiences? We are actively looking for dynamic team players to join our elite team as Customer Service Representatives.

**About Us**:
At Vision, we believe in setting the bar high for customer service excellence. Our team is made up of passionate individuals who are driven to deliver outstanding service and create lasting customer relationships. Join us in redefining the standard of customer care.

**What We Offer**:

- **Competitive Compensation**: Enjoy a competitive salary, performance-based bonuses, and recognition for your outstanding contributions.
- **Top-notch Training**: We provide comprehensive training to equip you with the skills and knowledge needed to excel in your role.
- **Dynamic Team Environment**: Be part of a collaborative and motivated team that values your contributions.
- **Career Advancement**: Our commitment to employee growth means that top performers have opportunities to advance within the company.

**What You'll Do**:
As a Customer Service Representative at Vision, you will:

- Handle customer inquiries and provide solutions with professionalism and enthusiasm.
- Build and maintain strong customer relationships through excellent communication.
- Ensure customer satisfaction by addressing concerns and resolving issues promptly.
- Collaborate with team members to meet and exceed service targets.
- Continuously improve your product knowledge and customer service skills.
- Follow company policies and procedures to uphold service standards
- Answer customer inquiries.

**Qualifications**:

- Ambition to succeed and a competitive spirit that drives you to excel.
- Exceptional teamwork and communication skills.
- Dedication to providing outstanding customer service.
- Strong problem-solving abilities and adaptability.
- Previous customer service experience is a plus but not required.
- Proficient in English; ability to communicate in multiple languages is a plus

**Salary**: From £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Work Location: In person



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