Customer Support

2 weeks ago

Droitwich, United Kingdom Clanwilliam, a healthcare technology group Full time

Clanwilliam is a leading provider of pharmacy and practice management software. Our technology and services are trusted by tens of thousands of users every day in practice management, pharmacy and other clinical settings all over Ireland and the UK.

Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.

**Bluespier** is a leading independent supplier of Theatre Management Systems and clinical software solutions in the UK.

Bluespier works closely with Trusts and healthcare professionals to deliver financial, clinical and operational efficiencies in the most critical hospital areas.

**Bluespier Software** is used in over 60 NHS and private hospitals to manage theatre, trauma, emergency, anaesthetics, pre-op and stock activities more effectively. We are agile, responsive and collaborative, meaning our projects tend to be completed faster, more efficiently and with greater flexibility. We have built a trusted and valued reputation across the NHS because we deliver on our promises.

**Bluespier** is a member of the Clanwilliam family of businesses.

**Position**:
**Responsibilities** include but are not limited to:

- Delivering excellent customer service.
- Working efficiently to meet call targets and daily call objectives.
- Producing monthly and adhoc reports when required.

**Requirements**:
***
- A positive and proactive approach
- Telesales or call centre experience would be preferable
- Good IT skills necessary including Word and Excel
- Positive attitude
- Proactive approach

**Other information**:
**What's on offer?**

**At Bluespier, you can expect challenging projects, task ownership, outstanding training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care in the NHS. Further, you can also expect**:

- An attractive salary and annual bonus.
- Company pension scheme.
- 25 days annual leave, increasing yearly up to 30 days.
- Frequent company social events.
- Flexible working/work from home opportunities.
- A range of health and wellness benefits, including access to an EAP and wellbeing webinars.
- Paid charity & volunteering days.
- Maternity and paternity supports.

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