Current jobs related to Wedding Host - Gretna - Gretna Green Ltd

Gretna Green Ltd, a fourth-generation family business since 1885, own and operate a range of businesses within the Gretna Green and Gretna Villages. Including the 5-star, award-winning Famous Blacksmiths Shop Attractions, a suite of two, multi-award-winning hotels, the Old Toll Bar and Canny Scot Shop, and proudly offer weddings, retail, hospitality, and online shopping to a global marketplace.

We are looking for a Wedding Host to join our Wedding Experience Team to help deliver exceptional customer service to wedding couples, ensuring they feel special and have a memorable wedding day. Using a great hospitality, weddings and events knowledge to guide and professionally drive the delivery of weddings and events, ensuring the highest level of guest service.

**Key Responsibilities**
- Assist wedding couples to ensure they are positively communicated with and have a memorable day.
- Ensure all final event details are correct and approved by the wedding couples.
- Be a point of contact for wedding couples during their stay.
- Be the point of contact and offer support to wedding guests with any additional requests.
- Ensuring the functions rooms are set up as requested by the couples.
- Attend daily briefings and communicate with internal hotel teams to ensure seamless premium service.
- Assisting internal teams when required e.g. witnessing, show rounds.
- Ensure all admin it kept up to date and to a high standard.
- Assist and liaise with the Wedding Experience Manager and Venue Hosts.

**Qualifications, Skills and Attributes**
- Qualification in customer care, business, or event management is desirable
- Excellent customer service and communication skills
- Ability to work under pressure, problem solve and react to changing priorities.
- Capability to manage own work schedule in accordance with daily requirements.
- Knowledge and understanding of wedding ceremonies.
- Ability to work as part of a team and lone working when required.
- Ability to conduct self gracefully and professionally.
- Experience on IT skills Word/Excel would be beneficial
- Flexible in tasks (and working hours)
- Keen attention to detail
- Previous relevant hotel experience or customer facing role.

**Benefits and Remuneration**

**Location**:Gretna Green - on-site

**Holidays**:30 days holiday per annum (including bank/public holidays) plus birthday day off

**Rate of pay**:Competitive, depending on experience

**Hours**:24 hours per week to flex hours up during peak summer season to up to 40.

**Days**: Monday-Sunday due to the nature of this role this does include weekends and/or public holidays

**Why Gretna Green is the Place to Be**:

- **A Magical Atmosphere**: Gretna Green has been known for centuries as a place of romance and adventure. Every workday, you’ll be part of the energy and history that makes this location so unique and special.
- **Great for Flexibility**: We offer flexible shifts that fit around your commitments, making it easy to balance work and personal life.
- **Grow with Us**: Whether it’s your first job or you’re looking to gain more experience in hospitality, we offer plenty of opportunities to learn, grow, and develop your skills.
- **Make an Impact Daily**: Your work will ensure our spaces are always welcoming, clean, and efficient—an essential part of keeping our team happy and productive.
- **Team Spirit**: You’ll be joining a supportive, fun-loving team who work hard but know how to make every day enjoyable.

**Why You’ll Love Working with Us**:
**30 days holiday plus a** **Birthday Day Off (FTE)**: Enjoy an extra day off for your birthday to relax, recharge, and pursue your passions outside of work.

**Company Events**: Join us for awesome company events and exciting celebrations - there’s always something to look forward to

**Company Pension**: Secure your future with a contributory pension plan which we also pay into, helping you build a strong financial foundation.

**Free meal on shift**: Enjoy complimentary food options whenever you’re on shift. Or discounted treats

**Employee Discounts**: Shop till you drop with exclusive employee discounts across all our stores and services.

**Free Parking**: Say goodbye to parking fees. We offer free onsite parking for all our team members.

**Ready to play a key role in a place that values your work and dedication?**

**Job Types**: Part-time, Permanent

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- On-site parking

Ability to commute/relocate:

- Gretna: reliably commute or plan to relocate before starting work (required)

Work Location: In person