Team Administrator/call Handler

1 week ago

Hove, United Kingdom Sussex Partnership NHS Foundation Trust Full time

To provide a comprehensive range of secretarial and administrative services to the team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships The Team Administrator will provide a full administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Team Administrator will be responsible for ensuring the effectiveness of the office environment for the team.

To provide comprehensive and efficient secretarial support to the team; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries. Liaise with other directorates and staff at all levels, both internally and externally. Ensure that all documents and correspondence are filed correctly. To produce from audio and hand written notes, word processed letters and reports to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines.

Some letters and reports may contain very distressing content. To be responsible for initiating and sending out, without reference, routine correspondence and a variety of self help information. To organise transport, interpreters and other services for service users as and when required To accurately record messages and information from any callers and to initiate appropriateprocedures, maintaining effective channels of communication. To act as contact point for members of the team during office hours, respondingappropriately in emergency situations by obtaining relevant information and liaising withorganisations and persons involved.

To liaise with external agencies. To assist in room allocation To ensure compliance with departmental policies and procedures with regard to the security of the building. To provide cover for other secretarial and administrative staff To participate in the Trusts supervision and appraisal system

  • Team Administrator

    2 weeks ago

    Hove, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    An exciting opportunity has arisen for an excellent kind, compassionate and caring admin professional to work as a Team Administrator and Call Handler for a large NHS Mental Health Trust in Southeast England, Sussex Partnership NHS Foundation Trust. We pride ourselves with the service we provide and want patients and staff to recommend our organisation as a...

  • Team Administrator/call Handler

    12 hours ago

    Hove, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    Are you looking for a varied, fast-paced role? Does a role in the NHS, supporting crucial mental health services motivate you? We are recruiting for an Team Administrator/Call Handler to join the West Assessment and Treatment Service based at Mill View Hospital, Hove and be part of a multi-disciplinary team providing full secretarial services. You will be...

  • Team Administrator/call Handler

    3 days ago

    Hove, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Are you looking for a varied, fast-paced role? Does a role in the NHS, supporting crucial mental health services motivate you? **We are recruiting for an Team Administrator/Call Handler to join the West Assessment and Treatment Service based at Mill View Hospital, Hove and be part of a multi-disciplinary team providing full secretarial services.** **You...

  • Team Administrator/call Handler

    1 week ago

    Hove, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    We are looking for an experienced Team Administrator with a "can do" attitude to provide administrative support within our West Specialist Older Adults Mental Health Service based at Mill View Hospital. The clinical team consist of Consultant Psychiatrists, Nurses, Occupational Therapists, Clinical Psychologists, Social Workers and support workers. The...

  • Ad Motor Claims Handler

    2 weeks ago

    Hove, United Kingdom Beacon Plus (UK) Full time

    Based in Hove, this established Motor Insurance Claims provider requires an Accidental Damage Motor Claims Handler to join their busy and friendly team. You will be responsible for the management and negotiation of AD motor claims either repair or totalloss from notification to closure at minimum cost. **Main Responsibilities** - Ensure that all new claims...

  • Team Administrator

    13 hours ago

    Hove, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    BRIGHTON EARLY INTERVENTION IN PSYCHOSIS SERVICE. Team Administrator Band 3 (NHS AfC) **Contract**: Full-time **Hours**: 37.5 hrs pw. Mon-Fr 9-5pm Early Intervention in Psychosis Service has an exciting opportunity to join the Brighton Team as Team Administrator. We are a friendly and supportive multidisciplinary team who work with people aged 14 - 65 who...

  • Commercial Account Handler

    1 week ago

    Hove, United Kingdom QUALITY CARE GROUP Full time

    Job Opportunity: Commercial Account Handler Salary :up to circa. £32,000 Type of role: Full-time, Permanent. (35 hrs a week, Mon-Fri 9am-5pm) Discover a rewarding career with Quality Care Group, the leading independent Insurance broker specializing in the Care Sector. We're expanding our team and are currently seeking a skilled Commercial Account Handler to...

  • Call Centre Administrator

    2 weeks ago

    Brighton and Hove, United Kingdom Sureserve Group Full time

    K&T Heating provides gas compliance services for local authorities, housing associations and charity customers, currently managing around 200,000 properties across London and surrounding postcodes. Our call centre department is expanding and we have an exciting opportunity for an administrator to join the domestic team in our new Portslade...

  • Administrator

    11 hours ago

    Hove, United Kingdom Resource Solutions Full time

    Our client, Legal & General, is looking for a number of **Administrators** to join our Complaints teams to support with a variety of administrative tasks. Key duties will include: - Accurately and efficiently managing and maintaining records, including uploading these to the database and other supporting work allocation spreadsheets / databases. - Ensuring...

  • Team Administrator

    1 week ago

    Hove, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    We are seeking an experienced and highly motivated individual who is passionate about helping to support the Safeguarding Adults Team You will be embedded within the Community Assessment and Treatment Service and will be instrumental in supporting the varying administrative support needs of this workstream. This will give you the opportunity to work with...