Ad Motor Claims Handler

2 weeks ago


Hove, United Kingdom Beacon Plus (UK) Full time

Based in Hove, this established Motor Insurance Claims provider requires an Accidental Damage Motor Claims Handler to join their busy and friendly team. You will be responsible for the management and negotiation of AD motor claims either repair or totalloss from notification to closure at minimum cost.

**Main Responsibilities**
- Ensure that all new claims actions have been completed and manage day to day workflow
- Validating vehicle documents
- Answering calls and queries from Policyholders
- Consideration of instructing loss adjusters for single vehicle accidents
- Ensure that the recovery process has been put in place
- When advising a Policyholder/Third Party what is required next ensure that they have a clear understanding and agree timescales
- Ensure that all payments are correctly entered
- Consider liability and if non fault ensure that the recovery process has been put in place
- Proactively obtain information and follow up inspections and investigation requests
- Ensure total loss check list is completed

**I**deal applicants will have some experience in a similar Motor Claims Handler position or customer service / call centre experience and will be able to demonstrate an excellent telephone manner and good organisational skills. You will alsopossess excellent analytical and negotiation skills coupled with the ability to meet deadlines.

This is an excellent opportunity to join a friendly, successful, local organisation that will offer excellent opportunities for progression and ongoing career development.

**This is hybrid role based both at the office in Hove and from home so ideal applicants will live within a 1 hour commute. Hours are 9.00am - 5.30pm, Monday - Friday.**

**Benefits**

This is a vibrant, diverse and progressive team, underpinned by a collaborative and customer-centric culture, where you’ll enjoy the following benefits:

- Hybrid Role with home working available
- Competitive compensation with a salary up to £22,000
- Pension contribution
- 22 days holiday (+8 bank holiday) Pro-rated
- Private Medical Insurance (BUPA)
- Life insurance cover and Permanent Health Insurance
- Additional employee wellness benefits
- A fantastic, supportive team

Can all applicants please attach an up to date CV in Word format.



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