Amazon E-commerce Marketplace Executive

**About us**

Based in Chandlers Ford, we are a small but rapidly growing business selling home electronics. We are a carbon-neutral, renewable energy-powered company and we help to rebuild natural habitats by planting a tree each time an order is placed. We utilise the latest technologies, combined with high-impact designs, brought to life by a team of passionate designers and engineers.

We now have a fantastic opportunity for an Amazon E-commerce Marketplace Executive to join our team and be instrumental to the future of the company.

It’s a great place to work We want you to enjoy working within our friendly team and to love what you do. We are keen to support you to grow and develop your career with us.

**About the Role**

As our Amazon E-commerce Marketplace Executive, you will join us on our journey through fast growth and success. We are looking for an Amazon E-commerce Marketplace Executive to join our expanding channel management team, aiding our Amazon Marketing Manager in the development and execution of our online retail strategies.
- **Responsibilities**_
- Assist in the management of our Amazon UK, France, Germany, Italy, and Spain sales channels.
- Consistently monitor and manage all aspects of account health; Tracking the entire seller assurance SAFE-T Claim process across all transactions, upholding the A-to-Z Guarantee across the channel, raising and pursuing transaction dispute case logs.
- Adhere to Key Performance Indicators, consistently identifying areas for improvement of systems and processes.
- Propose, execute, and effectively log A/B tests and other marketing experiments aimed to increase sales and conversion rates.
- Utilise all customer feedback and reviews, alongside feedback received from other departments of Avalla, to update and reform the buying journey to ensure the best experience is upheld.
- Liaise with the customer service department to construct concise and clear instructions towards the approach to differing matters.
- Assist in the planning of new product launches and promotions on the Amazon platform.
- Maintain and monitor Amazon DSP campaigns.

**About you**
- Excellent organisational, and complex problem-solving skills.
- Strong verbal and written communication skills.
- Adaptable, positive, detail-orientated, and enthusiastic individual.
- Ability to work effectively within a team and multi-task effectively, holding a positive ‘can do’ attitude.
- Confident, with the ability to work functionally and communicate efficiently across all departments.
- Highly analytical and numerate mindset.
- **Skills and Experience**_
- _**Please Note**:_This is an Amazon E-commerce _Marketplace_ role, although _Marketing_ experience and qualifications are valuable, this role **requires** proven experience using the Amazon **Seller **platform.
- Demonstrable knowledge and experience with the Amazon Seller platform (**UK Market: Required**, EU Market: Preferred)
- An extensive understanding of how the Amazon algorithm functions (**Required**)
- Proven ability to create and optimise product listings (**Required**)
- Proven ability to perform own brand and competitor listings analysis (**Required**)
- Educated to a Bachelor level in a relevant field (preferred)
- IT proficiency, with a good knowledge of Excel and Microsoft Office (**Required**)

**The Rewards**
- Salary - We offer a starting salary between £26,000 - £30,000 dependent on experience.
- 24 days annual leave (plus public holidays)
- Day off for your Birthday
- Potential Hybrid Working opportunities once established.
- Company pension
- Free on-site parking and close to good public transport links
- Employee Discount
- Development opportunities

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Eastleigh: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Please Note: This is an Amazon E-commerce Marketplace role, although Marketing experience and qualifications are valuable, this role requires proven experience using the Amazon Seller platform.

Do you have experience using the Amazon Seller platform?

Work Location: In person