Multi-channel Ecommerce Marketplace Executive

**About us**

Based in Chandlers Ford, we are a small but rapidly growing business selling home electronics. We are a carbon-neutral, renewable energy-powered company and we help to rebuild natural habitats by planting a tree each time an order is placed. We utilise the latest technologies, combined with high-impact designs, brought to life by a team of passionate designers and engineers.

We now have a fantastic opportunity for a Multi-Channel Ecommerce Marketplace Executive to join our team and be instrumental to the future of the company.

It’s a great place to work We want you to enjoy working within our friendly team and to love what you do. We are keen to support you to grow and develop your career with us.

**About the Role**

As our Multi-Channel Ecommerce Executive, you will join us on our journey through fast growth and success. We are looking for a talented individual to join our expanding channel management team. In this role, you will play a crucial part in the development and execution of our online retail strategies across multiple sales channels.
- **Responsibilities**_
- Manage and oversee multiple sales channels, including eBay, Robert Dyas, ManoMano, Wayfair, Wilko and B&Q.
- Support and positively influence the growth and development of the channels.
- Collaborate with the channel management team to devise effective online retail strategies.
- Monitor the performance and health of each sales channel on an ongoing basis.
- Proactively address any issues or challenges that arise within the sales channels and work towards their resolution.
- Utilise customer feedback, reviews, and inputs from the Customer Service and Creative departments to enhance the entire buying journey.
- Communicate with the product development team by providing product improvement suggestions based on customer feedback and market trends.
- Adhere to key performance indicators (KPIs) and identify areas for enhancing systems, processes, turnover, and profitability.
- Manage pay-per-click (PPC) marketing initiatives to increase return on advertising spend (ROAS) while ensuring optimal product placements in search results.
- Plan and execute successful new product launches and promotional campaigns.

**About you**
- Excellent organisational, and complex problem-solving skills.
- Strong verbal and written communication skills.
- Adaptable, positive, detail-orientated, and enthusiastic individual.
- Ability to work effectively within a team and multi-task effectively, holding a positive ‘can do’ attitude.
- Confident, with the ability to work functionally and communicate efficiently across all departments.
- Highly analytical and numerate mindset.
- **Skills and Experience**_
- Experience in the E-Commerce industry (**Required**)
- Proficient in using E-Commerce platforms and related tools (**Required**)
- A track record of meeting and exceeding ambitious KPIs (**Required**)
- Educated to a Bachelor level in a relevant field (_Preferred_)
- IT proficiency, with a good knowledge of Excel and Microsoft Office (**Required**)

**The Rewards**
- Salary - We offer a **£26,000** starting salary with a **performance bonus** giving OTE of **£32,000** in the first year.
- 24 days annual leave (plus public holidays)
- Day off for your birthday
- Company pension
- Free on-site parking and close to good public transport links
- Employee discount
- Development opportunities

**Salary**: £26,000.00-£32,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Eastleigh: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Please detail your Ecommerce Marketplace Experience supported by relevant data/statistics.

**Experience**:

- Amazon Marketplace: 1 year (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person