Hotel Receptionist

Meikleour Estate, an historic country estate near Blairgowrie, is recruiting for **a Hotel Receptionist and FOH for its award winning boutique hotel The Meikleour Arms (AA 4 Star Gold and 1 Rosette, AA Accommodations the Year Scotland 2022).** **Both a customer facing and office position**, this is an excellent opportunity to work with a professional team.
**Your main responsibilities will be**:

- Checking customers in and out of the hotel and ensuring guests have had an excellent experience.
- Responding to hotel enquiries and managing hotel reservation.
- Planning restaurant bookings for hotel residents while optimising sittings with restaurant visitors.
- After appropriate training you will be given financial related responsibilities whilst on shift, such as daily financial reconciliation, cashing-up and hotel guest billing and invoicing.

**Remuneration**:

- We are offering a very attractive package for this **Full-time (up to 40h) position,**with **all overtime hours accounted for**: For a 40h week**:£27,000 a year + approximately £3000 tips** from an HRMC compliant Tronc system. Hourly rate equivalent calculated for overtime: £14.57 (£13/hour + holiday pay) + £1.50 expected tips = just over £16/hour with tips.

**Part-time hours may be considered**

**Hours of Work**
You will be expected to work some morning and evening shifts:
Typical Morning shift: 7:00 am
- 3pm
Typical Evening shift: 2:30pm - 10:30pm

**Requirements**:

- Excellent written and spoken communication
- Excellent customer service skills
- Minimum 2 years previous experience in hotel reception & FOH role
- Very good knowledge of Microsoft Office Word and Excel
- Understanding of food safety standards and practices
- Meticulous and numerate

**Notes**:

- _We are in a rural area with limited public transport, particularly on weekends. Having your own means of transport is deemed essential._
- _Accommodation: Quality _**shared**_ _accommodation with private ensuite bathroom in Meikleour village is available if required._
- _We can only consider applicants who are able to evidence their right to work in the UK. Appropriate checks will be undertaken prior to employment._
- _Professional reference checks will be undertaken._

**Job Types**: Full-time, Permanent

Pay: Up to £30,000.00 per year

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Free parking

Schedule:

- 10 hour shift
- 8 hour shift

Application question(s):

- Due to our remote location, do you have your own means of transport which will allow you to meet the shift requirements?

**Experience**:

- reception: 2 years (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 17/01/2025