Scheduling Support Administrator
3 days ago
**Summary**
Are you looking for an exciting administration-based role? One where you can fully utilise your computer and communication skills? If so, our Scheduling Support Administrator position is the role for you
Once fully trained, we offer a mixture of working from home and in the office. Typically, this role will be three days in the office and two days at home.
**The role**
Wessex Water undertakes a large number of jobs every day to build and maintain our growing network of water mains. All our works are scheduled by our Scheduling teams and Engineering departments, and we are required to submit a legal notification for each job that impacts the Public Highway.
We are looking for a new member to join our Supply Scheduling team and take primary responsibility for all communications going out to customers and improving how we link with our communities. You will ensure the correct information is received regarding our road works.
Day-to-day duties will include:
- answering telephone queries
- collaboratively working with local supply and reinstatement scheduling teams
- adhering to strict deadlines
- sending letters and SMS texts to customers via our systems
- completing scheduling administrative tasks
**What do I need?**
The team is hugely passionate about what they do and regularly chip in to help one and other. For us to maintain our dedicated service, you’ll need to be a confident communicator, who is highly efficient and has excellent prioritisation skills.
**Benefits for you**
- Pension - up to 20% combined contribution
- 25 days’ holiday rising to 28 with length of service
- Opportunity to buy and sell up to five days’ holiday
- Health benefit package
- Life assurance (four times your salary)
- Flexible working
- Cashback and discounts from over 1,200 retailers
- Paid volunteering day
- Enhanced maternity leave
- Health and wellbeing programme
- Support from mental health first aiders
**What will you get from us?**
Our people tell us Wessex Water is a great place to work, and they stay with us We are proud of how we support development and career progression. We have a wealth of both financial and non-financial benefits to offer our people and are committed to ensuring we provide an environment that supports health and wellbeing and flexible working.
We continue to promote diversity and inclusion. With that in mind, we welcome all applicants.
We are delighted to have signed the Armed Forces covenant and are a Disability Confident Employer. Applicants who declare they have a disability or have previously served with the Armed Forces, and meet the minimum requirements for the job, will automatically be invited for an interview.
Please let us know if you require any additional support or adjustments to assist you in starting your journey with Wessex Water.
If you have what it takes to join this award-winning business and want to be part of our exciting journey and share in that success, then please get in contact with us to find out more.
**_Sound interesting? Please click APPLY to progress to the next step._
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