Customer Services Admin Support

1 week ago

Irvine, United Kingdom CCL (North) Ltd. Full time

CCL (North) Ltd. are an electronic recycling company based in Irvine, Ayrshire. As part of the Optimum Eco Group, we are leading the charge to a circular economy through the innovative reuse, repair, refurbishment and recycling for all types of Electronic and Electrical equipment including IT and Displays.

We are experiencing significant growth across our businesses and as a result an exciting opportunity has arisen for a motivated administrator person to join our dedicated customer services team, based at CCL.

Most importantly you will be enthusiastic, have a strong attention to detail and be eager to be a team player and learn new skills.

Key responsibilities:

- Coordinate with customers to gather necessary information, to process orders accurately, and ensure timely delivery of our services.
- Maintain customer databases, ensuring accurate and up-to-date information.
- Customer reporting and stock management.
- Customer Invoicing
- General office admin duties as and when required.
- Helping other departments across the business if required.

**Required Skills**:

- Previous experience in a sales administration or support role.
- An effective communicator with strong written and verbal communication skills.
- Customer-focused mindset with a proactive approach to problem-solving and providing exceptional service.
- Excellent organizational skills, good attention to detail, accurate data entry.
- Proficiency in using Sage is desirable but full training will be given.

**Salary**: £22,469.00-£24,960.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Irvine: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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