Secretary & Receptionist (F)

Overview:
Are you an experienced secretary, office administrator or receptionist with front of house experience? If so, we'd love to hear from you.

With over 1400 people across 9 offices at Barnett Waddingham, we are proud to be a leading independent UK consultancy at the forefront of risk, pensions, investment and insurance. Each individual delivers on our shared values and our commitment to ensuring the highest levels of trust, integrity and quality. We aim to continue our growth by recruiting talented and committed individuals that have the desire to learn and develop. We strive to employ staff who share our values and can bring special skills - enhancing the service that we provide to our clients.

The role of our Secretarial operations is to provide central administration support services to all business areas at Barnett Waddingham. In order to provide these services our team includes Secretaries, Receptionists, Facilities and Operations positions that all work together. The position of Receptionist/Secretary will provide front of house and meeting management reception duties along with secretarial administration support for the office and play a vital role in supporting the business with both day-to-day requirements (telephony, reception, secretarial, calendar management etc) and more specialist tasks.

This is a permanent position and will be worked under our Smart-Working framework where you will share your time between the office and home. This role is located at our Leeds office with hybrid home-working.

**Responsibilities**:
Our secretarial team provide a broad range of secretarial and reception services to the business.

**Reception duties include**:

- Meeting and greeting clients, suppliers and employees from other offices
- Booking, set up and managing meeting rooms to a consistent and high standard
- Organising catering and refreshments for internal and external meetings and events
- Liaison as needed with other internal teams to ensure all client and visitor needs are met
- Logging all visitors on security log and issuing of passes
- Organising courier and taxi bookings
- Monitoring and ordering of office groceries and FOH supplies
- Occasional cover for the Telephonist Team

**Secretary duties include**:

- Processing Incoming/Outgoing post, scanning of documents and distribution to relevant people or teams. Ensuring safe practice of mail handling is followed.
- Claiming and processing Secretarial service requests from our Secretarial TickIT system (request log). This will include processing requests including but not limited to; making travel and accommodation bookings for employees, creating purchase orders, document processing.
- Monthly Expenses Reconciliation for Line and Senior Manager
- Stationery stock control and ordering for the local office
- Secretarial Team Meeting arrangements; invites, agenda preparation, minutes and distribution
- Any other reasonable task as advised from time-to-time
- Support, Implement and Maintain Information Security procedures and activities in accordance to Barnett Waddingham’s Information Security Policy

The above is intended to describe the general nature and responsibilities of the role and is not intended to be an exhaustive list of all duties or responsibilities of employees in this role

Qualifications:

- Previous office administration, secretarial, reception or customer service experience preferred
You will also need to be an excellent communicator - both written and verbal - as you will be dealing with all levels of staff including executive level and visitors to the offices
- Our secretarial team work as a cohesive team so you will need to enjoy working in this manner and be able to demonstrate this at interview
- Conscientious ensuring that work is completed to a good standard and within specified timescales
- Ability to be responsive to changing needs
- Ability to remain calm and continue to work efficiently during busy periods
- Professional manner and polite and courteous to clients and staff

What's in it for you?:
**Core & Flexible Benefits**:

- Competitive discretionary annual bonus
- Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading
- A generous pension scheme where we contribute 8% of your salary from day one of your employment
- Employee Assistance Programme to support you and your family through any concerns or challenges you may experience
- A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies
- Fresh fruit, hot and cold drinks provided free o