Rota and Care Coordinator Administrator

2 weeks ago

Greater Manchester, United Kingdom Appcastenterprise Full time

**Salary**: £23k per year + Benefits & Pension
**Reference**: 062/01/22
**_Rota, Care Coordinator Administrator_**

**_Complex Care Division - London and south east_**

**_Salary: £22,000 per annum_**

A fantastic opportunity has arisen for an efficient, organised and experienced Capacity Coordinator to join a highly reputable, established and rapidly expanding Complex Care Business in London.

City & County are the UK’s leading provider of Complex Care to over 550 adults and children whose conditions range from spinal injuries to muscular dystrophy.We have a team of carers of over 2,000 who provide specialist care on a 24/7 basis with passionand tenderness.

The role of the Coordinator is to support the delivery of the highest quality care support services by organising the rosters and duties of the care workers, ensuring that the care duties are undertaken by appropriately qualified and competent staff.

If you are passionate about ensuring that vulnerable people have the ‘best’ quality of care in their home setting and thrive on delivering tasks to an impeccable standard, take pride in building relationships with your care workers to gain their commitmentand reliability then this role is for you.

This is a great chance to be part of one of the UK’s most exciting businesses within Complex Care, who are going from strength to strength focusing on their growth and quality of care and have a supportive management team to help you grow.

**Typical Duties**:

- Co-ordinate the duties and work plan for Care Workers and other designated Juniors
- Ensure that the care worker rotas are organised and sufficiently well planned taking into account travel time and routes
- Work with recruitment personnel to ensure sufficient current and future staffing levels
- Plan and allocate care assignments to appropriate care workers, with due regard for the particular needs of the individual and the skills and attributes of the worker
- Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care
- Dealing with queries from clients and families in a calm and professional manner.
- Carry out on-call coordinating and response duties outside normal office hours as agreed.

**Person Specification**:

- Experience of delivering and managing care support services.
- Great interpersonal skills
- Understanding of principles of good care.
- Able to prioritise, particularly under pressure.
- Flexible and willing and able to work outside normal hours wen requested.

This is a full time permanent position working Monday to Friday, 9am to 5pm, with a fantastic company who promote within and encourage their staff to reach their full potential. Continuous training and support will be provided.

City & County Complex Care is an Equal Opportunities Employer and part of the City and County Healthcare Group.

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