Digital Product Owner

2 weeks ago

Birmingham, United Kingdom National Express Full time

**Join us on the Journey...** We are looking for a **Digital Product Owner**based at our Head Office in** Birmingham** who is a clear thinker with vision, energy, attention to detail and drive, to manage and improve one of our key customer facing products.

**What you'll do...**
- Champion the product vision, engaging and garnering a passion for the product from the team; ensuring all team members understand priorities from a business and customer perspective
- Comfortable and confident making fast paced decisions and ensuring that the product is aligned to business outcomes, solves customer problems and provides a great user experience
- Manage the Product Roadmap; managing and coordinating discovery activities and forging strong relationships with stakeholders across the business that feed into the roadmap
- Ensure a continuous pipeline of new features and regularly communicate product success to stakeholders
- Create and maintain a Product Backlog to facilitate the product vision and support the overall business strategy, encompassing both product specific and cross product initiatives
- Perform the Scrum Product Owner role within our product squad - playing an active role in ceremonies and ensuring that the product squads are focusing on the highest value initiatives, from a customer, technology and business perspective
- Set and own various metrics related to your area and monitor the impact of new releases
- Be the voice of the customer within the squad, and build strong relationships with key stakeholders in order to effectively represent their needs
- Play an active part in ensuring product uptime and high quality experience for our customers

**What we're looking for...**
- Experience working in digital product management, in a similarly fast paced and growing business
- Experience as a Product Owner
- Agile and or Scrum experience
- Passionate about solving problems for our internal and external customers
- Detailed and broad experience in managing multiple stakeholders, from various business functions and varying levels of seniority
- Experience within the transport sector or ‘Account’ experienceis desirable but not essential
- The team culture is friendly, passionate, positive, focused and committed to progress across our processes and products, with a high sense of ownership
- this is what we are looking for with all new hires

**In return, we offer a wide range of benefits such as...**
- £37,000 - £50,000 per annum
- Company pension
- Free travel
- Access to NX Health Bus
- Employee Assistance Programme
- Variety of deals and discounts available through NX online portal

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