Product Owner

**Role**

EiQ Product Owner (EiQ PO)

**Department**

Corporate IT

**Location**

London or Birmingham

**Overview**

You will have the opportunity to work closely with the ELEVATE’s multi-functional / multi-national teams, includes Advisory Team, Assessment Team, Product Development, Analytics and I.T. teams to drive the planning and development of exceptional digital products that support our program effectiveness vision and enable responsible sourcing excellence for our multi-national clients. This role presents the opportunity to work at a dynamic and fast-growing company, with an experienced global team managing diverse projects, and have a core voice in bringing ELEVATE’s digital solutions to life.

**Responsibilities**
- Digital products portfolio management and drive design of products:

- Lead cross-functional teams to deliver single/multiple workstreams and projects to ensure the in-life success of the accountable portfolio area.
- Actively engage with the market to get a clear understanding of the business issue for which products are required; proposes the best approach or combination of approaches to further insight creation.
- Create business cases for new developments or enhancements.
- Build close working relationships with sales, business unit operational and marketing teams and other key stakeholders (especially technical / data / product); align in-life product road maps with technical scheme road maps.
- Determines product requirements and customers’ need by conducting the necessary research needed to define the necessary user journeys to create world class user experiences.
- Drive development, and delivery of digital products:

- Deliver IT solutions that support our program effectiveness vision.
- Maintain a prioritized product backlog by creating user stories, functional specifications, and acceptance criteria for product feature requirements.
- Participate in all SCRUM ceremonies and performs the role of SCRUM Product Owner (backlog grooming, planning, review, retrospectives, daily stand-ups, etc.).
- Monitor and review development progress, QA, and documentation throughout process, ensuring success - while ensuring clear communication with key stakeholders.
- Own and drive feature acceptance testing and facilitate user acceptance testing activities where required.
- Work with the wider I.T. and product teams to drive implementation of integration with internal and external systems, ensuring data security and integrity at every step.
- Establish benchmarks for determining impact of releases, showing improvements to selected metrics and performance indicators.
- Drive digital product features launch:

- Oversee product trials with support from the relevant teams and works closely with testing teams to ensure quality.
- Develop product related user training materials, and support other go-to-market activities.
- Work closely with the customer experience team and operational teams to improve the customer experience for the digital products.
- Contribute to the development and evolution of internal Product and I.T. processes and way of working.

**Qualifications**
- 10+ years’ experience as digital Product Owner / Product Manager
- Experience of digital products and the wider digital technology environment
- Deep product management experience with formal product management techniques, tools, and principals involved in planning and delivering new products and services.
- Demonstrable record of leading cross-functional teams and nurturing talented junior colleagues.
- Experience in Agile software delivery and SCRUM Product Owner Role.
- Experience in managing a sizable RFP for SaaS Solutions.
- Strong technical expertise and understanding of major software concepts, engineering background.
- Proven experience leading the evolution / maintenance of complex, data-driven solutions, and platforms.
- Proven track record of delivery and effective project team management (incl. virtual/remote teams).
- Product development experience and comfort working against ambitious targets.
- Strong organization and presentation skills with a passion for product and excellence.
- Track record for engaging internally and externally at senior executive and C-Suite level, and in a multi-national, multi-cultural team.
- Clear communicator with ability to inform stakeholders, and guide teams with meaningful feedback to ensure product delivery and drive ongoing improvements.
- Ability to roll up your sleeves and try different things with mínimal direction.
- Hands on experience in Confluence and Jira.
- Excellent written and verbal English.

**Compensation**

ELEVATE offers a competitive salary and compensation package based on experience and qualifications.

At ELEVATE we focus on developing an enabling environment in which our people can flourish and succeed. We do this by delivering insightful and innovative solutions to our clients while remaining knowledgeable and good partners. Our workforce is mad