Product Owner
1 week ago
**Digital Product Owner**
**Location**: Birmingham (Hybrid, minimum 2 days a week in office)
**Department**: Digital & Technology
**Company**: Compass Group UK & Ireland
At Compass Group UK&I, we’re more than just the UK’s leading contract catering company — we’re driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact.
We’re now looking for an experienced **Digital Product Owner** to take ownership of our omni-channel food ordering platform. This is a high-profile role where you’ll work with cross-functional teams, both in the UK and overseas, to deliver innovative features, integrations, and user experiences that delight our customers and support our strategic roadmap.
**What you’ll be doing**
- Own, refine, and prioritise the product backlog to align with business strategy.
- Partner with development and QA teams (including offshore teams) to ensure features are delivered on time, to specification, and with quality.
- Act as the voice of the customer — translating feedback and insights into actionable user stories and product improvements.
- Support smooth product releases and post-launch validation, using feedback to continuously iterate.
- Facilitate agile ceremonies (sprint planning, backlog refinement, show & tells) and promote best practice across teams.
- Collaborate with stakeholders, support teams, and Compass leadership to ensure alignment and transparency.
- Drive integrations by ensuring requirements are clearly understood and embedded within delivery.
**What we’re looking for**
- Proven experience (5+ years) as a Digital Product Owner or in a similar role.
- Strong knowledge of agile methodologies, backlog management, and DevOps practices.
- Experience working with APIs, integrations, and multi-platform solutions.
- Hands-on understanding of Azure DevOps and software delivery processes.
- Skilled at managing offshore/distributed teams and mentoring junior product colleagues.
- Excellent communicator who can bridge the gap between technical teams and business stakeholders.
- A strategic thinker with strong problem-solving skills, detail orientation, and a passion for delivering value through technology.
**Why join Compass Group UK&I?**
- Be part of a FTSE 100 business driving digital transformation across a £2bn+ organisation.
- You'll receive an excellent benefits package including a bonus, healthcare and pension scheme
- Collaborate with talented teams across technology, operations, and leadership.
- Opportunity to shape a flagship digital product used across the business.
- A culture that values innovation, collaboration, and continuous improvement.
Reed
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