Senior Facilities Manager Internal Job Applications

**Would you be interested to join a leading facilities management company with a reputation for excellence?**

Atalian Servest is currently recruiting for a Senior Facilities Manager to join our passionate and driven team in Benton Park View, Newcastle

**Reference: CL/SR/19-10/665/1**

**Job Title: Senior Facilities Manager (Internal Job Applications Only)**

**Contract: Approx 1 year**

**Working Hours: Flexible Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 18:00 - 40 hours per week**

**Location: Benton Park View, Newcastle - **_**Applicant must have the right to work in the UK**_

**Your primary responsibilities will include**:

- Responsible for the day to day delivery of services to the client in line with the consistent approach deployed
- Responsible for 2 very large locations with a team of approx 140 employees
- Service lines include Cleaning, Porterage, Accommodation, Security, Internal Planting Maintenance, Helpdesk and Job Management
- Lead, develop and manage the team to provide the highest quality of service in this corporate environment
- Lead and maintain account development plans, as well as supported the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
- Responsible for taking ownership of the Cleaning Service Lead role, ensuring consistency and effective cleaning service delivery across all 14 HMRC locations (some travel will be required)
- Client retention through pro-actively developing and building client and customer relationships
- Support the Division in the development of business strategy in line with current and emerging client needs to deliver significant business growth within the UK
- To implement and maintain business improvement and process improvement into all areas
- Lead the team and take responsibility when needed, act with initiative, demonstrate energy and enthusiasm

**About You**:

- Previous experience of managing contracts with a large service delivery team
- You will already be an FM manager with a soft service bias used to leading a supervisory team of around 10+ and a site that has more than 100 operatives
- Ensure a first-class service is provided at all times
- Ability to manage KPIs across all areas of responsibility to achieve the best performance practice
- A good understanding of Health and Safety
- IOSH qualifications preferred
- Demonstrate strong personal integrity
- Strong leadership style with a focus on supporting and developing employees
- IT Literate - Microsoft Excel, Word, Office
- Continuous professional development in industry/specialism
- People management experience within a diverse geographic and business environment
- Demonstrated Leadership skills - Proven record of developing and coaching high-performance teams.

**Benefits**:

- Access to Wagestream - a financial wellbeing tool
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Atalian Servest Superstar Awards

**How to apply?**

** STRICTLY NO AGENCIES **

**Atalian Servest won the IWFM Impact Award 2021 for Diversity & Inclusion.**
- Atalian Servest are an equal opportunity employer and are proud of the diversity represented across our business.
_

The IWFM Diversity Initiative award is one of the most significant in the UK facilities management sector. Winning recognises and commends several initiatives that Atalian Servest have introduced in the last 18 months; CHROMA, Opportunity and ONE.

CHROMA is a colleague-led Diversity & Inclusion platform, comprising of three networks; LGBTQ, Physical & Mental Health and Race, Ethnicity & Faith networks. The aim of the networks, who are supported by UK & Ireland board sponsors, is to champion inclusiveness,improve company policies and governance, and to empower all colleagues to use their voice for proactive change.

Opportunity was created with one core purpose - to provide accessible and equal learning opportunities for all of our colleagues. The interactive Learner Experience Platform aims to develop our colleagues as independent, confident, and successful individuals.

Lastly, ONE is the Atalian Servest innovation challenge. Open to our 28,000 strong workforce, designed to encourage our colleagues to think outside of the box, allowing us to foster a culture of innovation and divergent thinking.

The driving force behind the Atalian Servest mission is to create social value every day, leaving a lasting impact in the communities in which we serve.