Inside Sales Associate

22 hours ago

Cardiff, United Kingdom ADI Global Distribution Full time

ADI Global Distribution now have the opportunity for a Inside Sales Associate to join the ADI team at our Cardiff store. This role will be working Monday - Friday and offers excellent, long-term opportunities to build a career within the electronic security industry.

As a Inside Sales Associate, you will be responsible for increasing market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

**JOB DUTIES**:
**Grow Customer Accounts for Profit**
- Meet performance targets by growing revenue and increasing the margin of assigned accounts.
- Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
- Increase customer base by adding new customers
- Identify opportunities and convert customer purchases from competition
- Manage all existing accounts through steady communication using Customer Database
- Make Outbound Calls and reach a minimum number of calls every day to present leads.

**Build Customer Relationship**
- Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
- Educate customers about new products and product lines by keeping abreast of new developments in the industry.
- Maintain and update customer interactions in the tracking system

**Demonstrate Product Knowledge**
- Explain features and advantages to customers in entire non-technical terms
- Stay up to date on new offerings, technology trends through Industry News, and various other sources.

**Create Brand Value - Promote ADI**
- Leverage ADI Resources, Services, and Programs to educate customers
- Provide exceptional shopping experience in-store, by phone, and online.

**YOU MUST HAVE**:

- 1 year of Sales Experience
- Excellent verbal and written communication skills
- Computer literacy skills - Basic Knowledge to Operate Microsoft Office
- Desire to be in a Sales role and be accountable for Sales Revenue

**WE VALUE**:

- Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
- Knowledge of Customer Relationship Management Tools
- Prior distribution experience
- Excellent Negotiation Skills
- Ability to work as part of a team and autonomouslyHighly competitive Sales Skills with a desire to contribute to a winning team/organization

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