Account Administrator

Salary of £25,587 (rising to £27,346 after twelve months employment)
- Monday to Friday, 35.75 hours per week (between the hours of 8.45am - 5.00pm)
- 25 days holiday plus bank holidays (increasing with service)
- Excellent pension
- Fantastic wellbeing package
- Hybrid working - 3 days per week working from home(after successful completion of your probation period)

**Due to continued growth we are recruiting for an experienced Corporate Account Administrator to join our client based in Liverpool City Centre.**

**The role is working for an extremely stable and award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The company also highly values their employee’s wellbeing and career journey offering great benefits and stability.**

**Working Monday to Friday, 35.75 hours per week (between the hours of 8.45am - 5.00pm)** **with a salary of £25,587 (rising to £27,346 after twelve months employment). Your first 6 months will be office based in Liverpool city centre while you complete full training. After successful completion of your probation period you can be home based for 3 days a week and in the office for 2 days per week.**

**Please note: to be considered for this role you must be able to successfully pass a DBS check.**

**About the role**:

- Investigate and resolve broker and company queries by liaising with managers, colleagues, sales team and external customers as appropriate
- Provide management reports, including membership lists and claims usage reports, as requested
- Ensure company contacts are updated on inhouse system
- Ensure a compliant ‘change of broker’ process
- Assist the Corporate Account Team Leader in the implementation of new bespoke schemes/price points
- Assist the Corporate Account Team Leader in preparing contracts for new corporate customers, TUPE transfers, Terms of Business Agreements for new Broker Groups
- Process bulk renewal force migrations as required
- Import new business manually and/or electronically
- Assist with duplications to ensure SLA’s are met

**To be considered for this role you will be**:

- Able to initiative resolving issues and suggesting improvements to clients and managers
- Able to understand contracts/terms of business agreements and adjust where necessary
- Proven ability to build successful relationships with clients
- Able to exceed targets
- Proficient Excel user

**Your past job title may have been**:

- Corporate Account Administrator
- Key Account or Client Administrator
- Broker Liaison

**You may have experience working in**:

- Banking
- Insurance
- Claims
- Medical/NHS

**Benefits**:

- 25 days holiday plus bank holidays (increasing with service)
- Excellent pension
- Fantastic wellbeing package
- Hybrid working - 3 days per week working from home (after successful completion of your probation period)
- Monday to Friday, 35.75 hours per week (between the hours of 8.45am - 5.00pm)

**To Apply**:
If you’re a committed and experienced Corporate Account Administrator looking to work for a stable company where you can create a career, we would love to hear from you, please send your CV.

**Job Types**: Full-time, Permanent

Pay: £25,587.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- handling queries to a high standard: 2 years (required)
- Administrative: 2 years (required)
- Building client relationships: 2 years (required)

Work Location: In person

Reference ID: LH3101