Administrative Assistant

4 days ago

Blyth, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

Provision of comprehensive administrative, IT and clerical support for all staff within the Community Dental Service.

Receive, assist and direct patients and visitors to the clinic presenting a user-friendly and accessible service to the public.

Dealing with reception and telephone enquiries effectively and efficiently.

Working flexibly within a team, providing support to colleagues and the multidisciplinary team with the flexibility to work and travel between offices as required.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Present a user friendly and accessible service for the public

Support clinical staff with waiting area management

Provide an efficient and confidential reception service for the Community Dental Service undertaking telephone and reception duties as appropriate, including dealing with the general public over the telephone and face to face

Collect data and assist in data entry working with computer systems

Undertake typing as appropriate, using PC based word processing and spreadsheet packages

Provide administrative and IT support to all staff in the department

Undertake general office administration tasks including filing, photocopying, scanning and processing information

Flexibility to work and travel between offices as required to cover clinics

To be a key holder and responsible for the opening up and closing of the office when required

Ordering stationery to ensure sufficient supplies are available in the department

Provide training to new members of staff when required

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