Administrator
3 days ago
**Administrator | Washington | Full Time | Permanent | 37.5 hrs per week | £22,327 per annum**
Spire Washington Hospital have an exciting opportunity for an Administrator to join our team on a full-time, permanent basis. This an excellent opportunity to develop a career in Healthcare.
At Spire Washington Hospital, we’re a leading provider of private hospital treatments for our patients across the North East. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.
As Administrator you will ensure the provision and maintenance of an efficient patient administration service within the hospital and provide information to patients, consultants and other relevant departments in a timely and courteous manner.
**Working Hours**:
- Monday through Saturday on a rota basis, between 8:00 am and 8:30 pm _
**Contract Type**:
- Permanent _
**Duties and Responsibilities**
- Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP), RIS
- Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives
- Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
- Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
- Maintain departmental electronic and manual filing systems accurately
- Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
- Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
**Who we're looking for**
- Good standard of secondary education with demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, in an office and / or customer service environment
**Benefits**
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
**Our Values**
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employee’s well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
**_For us, it's more than just treating patients; it's about looking after people. _
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