Senior User Researcher

8 hours ago

Edinburgh, United Kingdom Skyscanner Full time

**Senior User Researcher - Quantitative specialist.**

We are currently seeking an experienced Senior User Researcher to join our growing User Research team here at Skyscanner.

Our User Research team's mission is to enable all teams at Skyscanner to better understand our users in order to shape products, marketing and services travellers love. You will work within a friendly, collaborative, and dynamic environment where you will have a chance to develop your skills on a variety of projects with the support and guidance of senior leadership. Working alongside senior partners in the business, you will scope and deliver robust strategic and tactical insight that informs meaningful improvement to our product and brand messaging. It's a fantastic time to join a growing and ambitious team and help shape the future of travel as the world opens again

**Key Responsibilities**:
As a senior member of the User Research team, you will report to the Director of User Research and your mission will entail:

- Optimally scoping and prioritising ambiguous research questions across Product, Design and Marketing, including proposing new research to meet business goals
- Autonomously planning and running research projects end-to-end including surveys, and workshops with the appropriate level of fidelity
- Delivering compelling strategic narratives weaving together user, competitive and market insight that shape product, marketing, and business strategy decisions
- Collaborating across teams to define the problem space, implement the appropriate research solution, and construct a sound, relevant and compelling narrative that inspires action and delivers product / business impact
- Championing the voice of the user, obsessing over the relevant metrics, making hard trade-offs, removing blockers, scaling up successes and learning from failures
- Partnering with Data Science and Analytics to connect the dots in our user understanding

**About You**:

- You have extensive experience conducting quantitative research in a business setting and can implement a range of methods autonomously and even mentor others.
- You are highly proficient at translating findings to product implications and business opportunities with a track record of fuelling business growth with your insights
- You are a great teammate with solid presentation skills and ability to communicate findings to a large number of stakeholders in a persuasive and engaging way.
- You have a growth mindset, solution-orientation, and strong product sense.
- You relish agency and working in a fast-paced environment.
- You are data-driven and love connecting the what and the why to keep the user at the centre of our decisions.
- Experience in e-commerce / travel would be a plus

  • Senior User Researcher

    6 days ago

    Edinburgh, United Kingdom Pertemps Full time

    Senior User Researcher Start date: ASAP Duration: 6 months Hours: 37 per week Day rate: £450 (Outside IR35) Clearance: Basic Disclosure Scotland required Location: Hybrid within the UK only Contractual base: Edinburgh (EH7 8AU) and/or Glasgow (G2 5LD) We are seeking an experienced Senior User Researcher to join our client’s multidisciplinary team and...

  • Senior User Researcher

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Spinwell Global Full time

    Role: Senior User Researcher Contract Length: 6 Months with possible extensionLocation: Hybrid/Edinburgh or Glasgow - Onsite collaboration when required depending on project/team requirementsIR35: OutsidePay Rate to Intermediary: £458 per daySecurity Clearance: BPSS Spinwell is recruiting for a Senior User Researcher for an excellent opportunity within the...

  • Senior User Researcher

    1 week ago

    Edinburgh, United Kingdom Scottish Government Full time

    DescriptionJob descriptionDo you want to shape the delivery of Scotlands Census enabling governments and other public bodies to plan the services we all rely on and telling the story of Scotlands people for generations to come If so this post could be for you.Census is a major program delivered by the National Records of Scotland (NRS). Planning for the next...

  • Senior User Researcher

    2 weeks ago

    Edinburgh, United Kingdom Registers of Scotland Full time

    Registers of Scotland are currently looking for a Senior User Researcher to join the team. Based within the Service Design department and reporting to the User Experience Lead, you will be responsible for planning and leading user research activities on complex services. You will be expected to: - build user-centred practices - align user research...

  • Senior User Researcher

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Version 1 Full time £60,000 - £75,000 per year

    Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...

  • User Researcher

    1 week ago

    Edinburgh, United Kingdom Netcompany Full time

    At this level you will be expected to:Support the planning and delivery of user research across digital projects using a range of methods with guidance from senior researchers.Learn and apply the Government Digital Service (GDS) design principles and similar standards used in the UK public sector with access to training and mentoring.Carry out user research...

  • Senior User Researcher

    6 days ago

    City of Edinburgh, United Kingdom Pertemps Full time

    Senior User Researcher Start date: ASAP Duration: 6 months Hours: 37 per week Day rate: £450 (Outside IR35) Clearance: Basic Disclosure Scotland required Location: Hybrid within the UK only Contractual base: Edinburgh (EH7 8AU) and/or Glasgow (G2 5LD) We are seeking an experienced Senior User Researcher to join our client’s multidisciplinary team and play...

  • User Researcher

    4 days ago

    Edinburgh, Edinburgh, United Kingdom Netcompany Full time

    Company Description Are you ready to join the forefront of technology innovation with Netcompany?  As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.Operating...

  • Senior User Researcher

    6 days ago

    City of Edinburgh, United Kingdom Version 1 Full time

    Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital‑First world we live in. We foster strong partnerships with leading technology giants including...

  • User Researcher

    8 hours ago

    Edinburgh, United Kingdom Lorien Full time

    **User Researcher - Edinburgh (Hybrid) - 3 Month Contract Outside IR35** Our Public Sector client are currently recruiting for a User Researcher to join on a 3 month initial contract, outside of IR35. - 3+ years' experience as a user researcher. - Experience in a digital research setting, designing and delivering a wide range of inclusive user-centred...