Sales & Logistics Administrator

2 days ago

Port Talbot, United Kingdom WEARTECH INTERNATIONAL LTD Full time

**Who we are**

Lincoln Electric is the world leader in the design, development and manufacture of arc welding products, robotic arc welding systems, plasma and oxy-fuel cutting equipment and has a leading global position in the brazing and soldering alloys market. Headquartered in Cleveland, Ohio, Lincoln Electric has 56 manufacturing locations, including operations and joint ventures in 20 countries and a worldwide network of distributors and sales offices covering more than 160 countries. Weartech manufactures wear-resistant alloys for clients worldwide.

**The role**

As a Sales & Logistics Administrator, you will be part of a fast-paced team and act as a point of contact for our customers. You will be a good communicator and committed to delivering an excellent level of customer service.

**Role responsibilities**
- Use SAP system for sales entry and despatch processes.
- Ensuring all sales and logistics paperwork is maintained correctly including Incoterms, FTA’s and rules of origin. Checking data accuracy in sales and logistics documents.
- Liaise with different departments to ensure customer orders are met.
- Monitor progress of orders to keep the customer informed of any potential delays.
- Processing customer complaints and returns.
- Evaluating and arranging shipment for domestic & international orders via Courier, Road, Sea and Air.
- Liaising with logistics companies to resolve any issues that may occur with a shipment. (Delayed transit time, customs issues or lost shipment)
- Supporting the sales team with general administrative operations to help reach the team’s objectives

**Knowledge, skills & experience required**
- Educated to degree level
- Preferably Fluent in a European language - French, Italian, Spanish or German
- Great attention to detail
- Excellent standard of numeracy & literacy skills
- Strong IT skills including proficiency in Excel
- Excellent interpersonal skills
- Accuracy and attention to detail is essential so you must be organised and methodical.
- You must be able to set deadlines and work to deadlines with a pro-active, problem-solving approach to issues.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cycle to work scheme
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Port Talbot, SA12 7BJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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