Customer Care Administrator

1 week ago


Port Talbot, United Kingdom Sunny Full time

Based in Baglan, Port Talbot
- Seeking a highly motivated, friendly Administrator
- Immediate interviews available

This company have a large presence across the UK and this role will be office based at the Baglan, Port Talbot factory.

**£23,800 per annum**

**Immediate interviews available**

**40 hours per week**
**Monday
- Friday**

**A little about wat you would be doing..**.

The role will form an integral and influential part of the Customer Care team, ensuring the accurate and efficient management of the order to cash process and customer service ‘after-care’.

The role will also run the supply planning process as part of the business area S&OP process.

The role is also responsible for driving the continual improvement of the department in support of the Site Logistics and Services Manager.
- Populating Indices (taking data from several sources, some PDFS, some website and adding to spreadsheet, calculating averages and populating graphs)
- Requesting information from suppliers to maintain

**WHAT YOU WILL NEED**
- You will have a solid Administration background with excellent customer service skills
- You will have Microsoft Office software skills -with high levels of knowledge of Excel
- Possess high level of confidentiality
- High levels of skill in problem solving and route cause analysis
- Possess excellent communication skills

**What's in it for you....**:

- £23,800 per annum
- 40 hours per week Monday
- Friday
- 25 days holiday plus bank holidays
- Enhanced pension scheme
- Performance related pay reviews
- Career progression and additional training course as needed
- Free parking

IND123

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