Telesales Advisor

Are you an experienced telesales advisor looking for a new opportunity to join a well known brand in their sales department? Or are you super passionate about customer service and finding the right product for customers and fancy the chance to move into a more targeted, telesales advisor role where you can maximise your earning potential?

We are recruiting for an employer whose values include customer focus, thinking outside the box, delivering results and taking care of their teams in a caring and supportive environment, where you will join a lovely, supportive team of telesales advisors, taking incoming and making outgoing calls, to match the right product to the customer. So if you are a highly motivated and enthusiastic person, with lots of energy and a great telephone manner, we want to hear from you

Position: Telesales Advisor (inbound and outbound calls)

**Salary**: £21,200 pa plus bonus (OTE £32,000pa)

Hours: 39 hours per week, Monday to Friday 8.30am to 4.30pm, with NO WEEKENDS and an early finish on a Friday

Location: Llantrisant, with plenty of free parking and the opportunity for hybrid working

Contract: Permanent

Start date: ASAP

Benefits: 25 days holiday, (plus bank holidays), generous company pension, life assurance, profit share, health care plan, subsidised onsite canteen, charity days, lots of opportunity for learning and development plus LOADS more

This new telesales advisor role has become available due to growth and will see you contacting new and existing customer to sell products, direct to consumers. Main duties include:

- Generating sales revenue and building relationships via outbound calls to customers
- Achieving set KPIs and productivity targets including sales, compliance and customer service objectives
- Adding value to every customer interaction through delivering excellent customer service
- Keeping person product knowledge up to date
- Providing customer feedback with a view to minimising complaints, improving service and maximising sales
- Providing inbound telephone cover as required by the business
- Managing own time and workload to maximise sales

To be successful in this Llantrisant based role, you’ll be the type of person that thrives in a targeted environment and is positive, enthusiastic and confident with a determined attitude. You’ll be a real people person, not afraid to persevere and be methodical in your approach to work to get results. In addition you should have
- Background in a telesales advisor or a customer service / sales through service role
- Excellent oral, aural and written communication skills.
- Tenacity to drive high performance levels in a sales driven environment
- Strong PC literacy
- Exceptional customer service skills.
- The ability to work in a structured way, following key principles and enabling the sharing of workload.

Jomo People embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.

We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.

INDSE

**Job Types**: Full-time, Permanent

**Salary**: £21,200.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Work Location: One location