Parts Advisor
2 weeks ago
Ensures that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.
- Completes all administrative functions in an accurate and timely manner.
- Answers customers’ questions avoiding excessive use of technical jargon.
- Communicates and logs any discrepancies of stock with the Parts Manager.
- Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
**About You**
- Previous experience as a Parts Advisor is required.
- Exceptional verbal and written skills and excels in both telesales and customer facing roles.
- Prior experience of using parts catalogues and understanding stock control advantageous.
- Demonstrates excellent attention to detail and accurate record-keeping.
- Collaborates with colleagues to support the achievement of increased profit and sales.
- Committed to achieving excellent customer relations and ensuring that customer’s expectations are met if not exceeded.
- Positive friendly and professional manner, demonstrates integrity, discretion and objectivity.
- Computer literate, including Microsoft Office.
- A good technical understanding of motor vehicles.
**Salary**: £25,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
Licence/Certification:
- driving license (preferred)
Work Location: In person
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