Administrator

Job Advert

**Administrator**

**£28,000 per annum (pro rata)**

**40 hours per week (8.30am-5.30pm)**

**Acer Lodge, Eleanor Street, Blackburn, BB1 1HW**

**Role Overview**

This is an exciting opportunity to work with a forward-thinking and growing organisation. As the Administrator at Acer Lodge, you will be placed at the heart of the home along with the people that live here. This is such a varied role, and no two days will be the same. You will work closely with the Registered Manager with reports, recruitment events and activities within the home. You will carry out pre-employment checks, referencing and ensure offer letters are sent to new team members. You will form close relationships with people living and working in the home, and you will create and maintain files as well as conducting monthly audits, ensuring complete confidentiality. You will lead the reception team conducting 1:1's and appraisals and ensure budgets are set up and controlled.

**Responsibilities and Duties**
- Collaborate with the management team to provide comprehensive administrative support, ensuring smooth daily operations within Acer Lodge.
- Represent the Acer Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
- Attend and actively contribute to team meetings, including taking and distributing meeting minutes as required.
- Perform any additional duties as assigned by the Home Manager to support the overall functioning of the home.

**Skills, Qualifications and Abilities**
- Strong verbal and written communication skills.
- Experience within a similar environment desirable
- NVQ Level 2 in Administration (or equivalent) or a willingness to complete this qualification if not already obtained.
- Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

**The Company and Care Home**

EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for two years now, we currently have four homes open, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs—we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care.

Acer Lodge opened in July 2024; a 70 bed nursing and dementia specialist care home in the heart of Blackburn, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Acer Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Acer Lodge.
- 1/2-day off to start your birthday celebrations early
- Blue Light Discount Card
- 28 days annual leave (pro rata)
- Salary advance scheme
- Contributory pension
- Dedicated Learning & Development

Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship.

**This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice