Operations Administrator

Sharpsmart is part of the Daniels Family, a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. As an essential service provider to healthcare, Daniels Health & Sharpsmart were founded with the vision of "making healthcare safer"—a goal achieved through innovative safety products and clinically-focused waste services that lead the industry. Operational activities include transport, manufacturing and distribution of products, and the treatment of healthcare waste. Learn more about how we are making healthcare safer: Sharpsmart \u007C Sharps, Hazardous and Medical Waste Management. As we continue to expand, we're excited to open our doors for an **Operations Administrator** to join our team **Position Details** Part-time position 20 hours per week Monday-Thursday (5 hours per day) **Responsibilities**: - Manage the entire administration of customer orders from point of order placement to clean submittal to billing - Analyse data against requests to confirm requirements and coordinate internal departments to accommodate customer requests - Work towards Service Level Agreements and ROI standards - Review and interpret data sets to obtain information for performance metrics/reports, fulfill information requests, and drive efficiencies - Maintain accurate electronic and hardcopy records, files, and documentation - Provide support for any internal requests **Who are we looking for?**: - 2+ years of administrative experience (retail, operational, hospitality, or corporate will be considered) - Intermediate proficiency with computer systems (Microsoft Office suite, etc.) - Strong communication skills, both written and verbal - A positive "can-do" attitude and approach to responsibilities, with an ability to meet new challenges and changes with an open mind - Ability to react positively to sudden and unexpected changes in demand - Strong attention to detail; all work accurate and performed to a high standard - Excellent organizational skills **What are we offering?**: - Competitive salary package plus bonus potential - Pension - Private healthcare and dental care options - Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more - Genuine investment throughout your career for professional development - Company events and networking opportunities - Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment **Why Work for Us?** As a company, we are a little out of the box—we move fast, we’re entrepreneurial, and we’re growing rapidly at both a national and global scale. For the right person, this is a very exciting company to be a part of We have a strong established brand with a compelling story, and you would be joining our team with stakeholders in Canada, Australia, and the US. Take a look at what our team have to say: Our Culture \u007C Sharpsmart **Equal Opportunity Employer** Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. Click here to view our Privacy Notice.