Customer Service

1 week ago


Harlow, United Kingdom GoGetters Full time

Logistics & Customer Service Assistant.

**Location**

**Harlow, Office-based Role**

**Job Summary**

GoGetters are now looking for a new Customer Service & Coordinating Assistant

We are looking to hire a Part Time position and the right person could be you.

If you are a hard-working and driven individual who would love the opportunity to work with an exciting, fast-growing company that has a lot to offer including endless progress opportunities.

GoGetters is the place to go

Working for GoGetters is not just a job, its a career

To coordinate the logistics of the orders through our very own system, Full training will be given on navigation of our system.

Answer any and all customer queries and complaints and deal with accordingly.

Supporting a team of drivers and being on hand to help with any problem solving on shift.

Monitoring general driver performance and being able to take corrective action when levels are not to company requirements

Monitoring average customer wait times and being able to use initiative to adjust accordingly.

**Responsibilities**

Upholding a positive brand image and providing excellent customer service as the Support on shift as well as managing the drivers as such that they provide and uphold to our high standards of brand image and customer service.

**Essential Skills & Experience**

Customer Service Required at least 1 year minimum.

Have a good sense of leadership.

Evenings and Weekends Only.

Additional training will be provided.

**Benefits**

Staff Discounts at our partnered stores and restaurants.

**Job Type**: Part Time

**Salary**: £10.00+ per hour

**Job Type**: Part-time

**Salary**: From £10.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Night shift
- Weekend availability
- Weekends only

**Experience**:

- Logistics: 1 year (preferred)

Work Location: One location


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