Housing Needs Officer

10 hours ago

Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Job introduction**:
As a Housing Needs Officer you will be responsible for maintaining the Housing Register, Data Cleansing and supporting applicants on the Housing Register. You will be the first point of contact for internal and external organisations who require information on accommodation options for those in housing need. It is a very busy service and will require attention to detail and good organisational skills. Please refer to the person specification.

To assess housing need, and consider available solutions based on information provided by applicants and third parties.

To provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties.

To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure.

Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems.

Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996.

**Fixed term for 12 months**

This role is available as a secondment to internal applicants in line with our secondment policy.

**About the role**:
As a Housing Needs Officer you will be responsible for maintaining the Housing Register, Data Cleansing and supporting applicants on the Housing Register. You will be the first point of contact for internal and external organisations who require information on accommodation options for those in housing need. It is a very busy service and will require attention to detail and good organisational skills. Please refer to the person specification.

To assess housing need, and consider available solutions based on information provided by applicants and third parties.

To provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties.

To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure.

Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems.

Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996.

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

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