Customer Service Advisor

7 days ago

London, United Kingdom iQ Student Accomodation Full time

Are you a friendly person who loves talking to people? Could you make the students who stay with us feel at home? Are you a fantastic listener? Do you enjoy being able to help people? If so, working as a Customer Service Advisor could be the role for you.

As part of our team, you'll play a key role in making sure the Students who stay with us feel at home. No two days are the same when you're working as a Customer Service Advisor at iQ, you'll be talking to future and current students about how awesome staying at with us is, while making sure our current residents have their best year yet.

**Hours: 40 hours per week Monday - Friday alternative shifts Week 1 8am - 5pm (1 hour for lunch), Week 2 11am - 8pm (1 hour for lunch). Occasional weekends as per business needs.**

**Salary: £22,550 per annum**

**Closest station: Whitechapel, Aldgate East, Aldgate**

**Staff parking available**

**Duties and Responsibilities**
- Ensures compliance with Health and Safety standards
- Complaint handling
- Taking reservations
- Rent collection, chasing late payments and referring cases to Credit Control when necessary
- General administration
- Organising social events
- Providing Mail Room services
- General customer service

You'll need to be an outgoing and friendly person, who likes to put the needs of customers first. You'll be a team player, who can make a friendly and welcoming environment for the Students who stay with us. Experience in a customer service position is highly desirable.

Taking on a role as customer service advisor you'll gain experience in relationship building and customer service. You'll get experience in sales, as well as the opportunity to develop your knowledge of Microsoft Office and UK Health & Safety Standards.

For those with the potential to grow within our business, we offer an in-house development programme, to give you the support you need to succeed and grow within iQ.

  • Customer Service Advisor

    7 days ago

    London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...

  • Customer Service Assistant

    5 days ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Services Advisor

    2 weeks ago

    London, Greater London, United Kingdom Service Care Solutions Full time £20,000 - £30,000 per year

    A client within the Public Sector based inCheshireis currently recruiting for aCustomer Services Advisor to join theirCustomer Services Teamas soon as possible. The client is offering a full-time, temporary position on an ongoing basis with the ideal candidate having experience of working within alocal authority call centre or customer service...

  • Customer Services Advisor

    3 weeks ago

    London, United Kingdom Job Switch Ltd Full time

    Toanswercallsfromcustomers,usingourCallCentretechnologies. Toansweremailsfromcustomersusingdigitalemailtechnology. To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds. To maintain customer service standards by answering customers telephone calls and emails,...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Our client, a large and well-known organisation is looking to recruit a Customer Service advisor to join their team on a temp-perm basis. This role can be full remote. **Responsibilities of the Customer Service Advisor**: - General admin duties - Answering the inbound customer service line - Ensuring all SLA's are met - Assisting finance with the month end...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom The Hyde Group Full time

    Customer Service Advisor Lewisham £23,110 pro rota Part Time Hyde is looking to recruit an inbound Customer Services Advisor for our demanding call centre. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. The Customer Services Team listen and...

  • Customer Service Advisor

    5 days ago

    London, United Kingdom Residential Management Group Full time

    **Customer Service Advisor - Full Time Permanent - 37.5 hours** **Salary: £19,000 increasing to £19,500 after 6 month probation period and to £20,000 after 1 year service** **Monday - Friday **9am to 5.30pm** **Location: Westminster, London, SW1P 1AF (This role is fully office based)** RMG are an industry leader within the Property Management sector and...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Utility Collections Ltd Full time

    Customer Service Advisor Poulton-le-Fylde, FY6 8JX (office based) Salary £27,000 to £28,500 Working hours: Monday to Friday 9am – 5pm 24 days annual leave + Bank Holidays What's in it for you? Full training and ongoing development Join a growing, dynamic, and supportive team Be part of a scale-up business making a real difference in the energy sector...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Hireonline Full time

    **Customer Service Advisor - East London** - £32-38k per year **Hours** - 37.5 hours - 8:30am-5:00pm Monday-Friday **What We Offer**: - A friendly and supportive work environment - Potential monthly and yearly bonus depending on company performance **The role of Customer Service Advisor**: - Manage and process sales orders, confirmations, invoices, and...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Headstart Employment Full time

    Customer services Advisor Part time Monday, Tuesday & Thursday Morden £11ph Starting salary Free parking Immediate start This is a fantastic opportunity to join this environmentally aware Company as a Customer Services Advisor. I am looking for an experienced customer services advisor who is educated to at least A- level standard and who is looking...