Customer Support Administrator

5 days ago

Wetherby, United Kingdom Augean Full time

**Job Summary**

Working within the Commercial administration team providing all-round administrative and customer support to the activities of the Commercial teams working with Construction and Energy waste streams.

**Key Responsibilities**
- Proactively support and embed a generative safety culture
- Working within the sales administrative team providing administrative support to the activities of the Augean teams dealing with mainly Construction and Energy waste streams
- Responsible for all administration for the internal movements for North checking that the correct analysis and information is included to keep compliant with the EA and HMRC
- Data entry of new enquiries onto the company’s bespoke Weighsoft 5 (WS5) system from a completed technical assessment form
- Creating accurate quotations from the enquiry entered on WS5 to forward onto clients on behalf of account managers
- Updating and maintaining WS5 including spreadsheets and documentation
- Responsible for all administration including producing reports via excel & correspondence as & when requested
- Providing telephone support to the sales team providing excellent customer service
- Working within a team who are responsible for completing all Weighbridge tickets and invoicing, providing team members with support in these activities when required
- Maintaining continuous professional development and competence for the role
- Any other reasonable duties as and when to suit the business requirements

**Critical Qualifications**
- English and maths at standard grade (or equivalent)

**Critical Knowledge, Skills and Experience**
- A good command of the English language (written and oral)
- Strong computer-based skills and operating systems including Microsoft Excel, Word and Outlook with previous experience gained within an administrative support role
- Ability to focus on detail and complete administrative duties to tight deadlines
- Experience of and ability to work in a methodical, organised and systematic manner
- Skilled in working within deadlines whilst being flexible and confidently prioritising tasks

**Competencies**

Customer Focus - Essential - Critical

Delivering Results - Essential

Leadership
- NA

Innovation and Change - Essential

Communication - Essential - Critical

Team Working - Essential - Critical

Self-Development - Essential

Decision Making and Problem Solving - Essential - Critical

**Summary Performance Measures**
- Ensure new customer enquiries are input and quotes submitted to customers within our 48hr KPI
- Ensure job completions are processed accurately, with attention to detail for invoicing purposes

Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

**Job Types**: Full-time, Permanent

Pay: Up to £26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Customer Service Administrator

    1 week ago

    Wetherby, United Kingdom RK Accountancy, Finance and Business Support Full time

    RK Accountancy are recruiting on behalf of an Award Winning Property Company based in the heart of Wetherby who are looking to bring in two Customer Service Administrators to come work within their exciting and rapidly growing team. This is a full time office based role. **Job Benefits** - 22 Days Annual Leave + Bank Holiday (Increases to 25 with time...

  • Customer Service Administrator

    2 weeks ago

    Wetherby, United Kingdom Travail Employment Group Ltd Full time

    £24,500, plus bonus, Wetherby, 28 days holiday, including bank holidays, increasing with service up to 33 days, working Monday to Friday, employee discounts, free parking. This is a really exciting opportunity for someone with an interest in food and hospitality...without the unsociable hours! I am currently recruiting a Customer Service Administrator to...

  • Project Support Administrator

    1 week ago

    Wetherby, United Kingdom Lively Elements, LLC Full time

    Wetherby Full or Part Time £28k to £30k pa Invigorate Recruitment is looking to recruit an experienced Project Support Administrator to work for a well‑established organisation based within Wetherby. Our client has been serving the global hospitality and contract market for a decade and is a leader in the manufacture and supply of luxury outdoor...

  • Project Support Administrator

    2 weeks ago

    Wetherby, United Kingdom Lively Elements, LLC Full time

    Project Support AdministratorInvigorate Recruitment is looking to recruit an experienced Project Support Administrator to work for a well-established organisation based within Wetherby. Our client has been serving the global hospitality and contract market for a decade and is a leader in the manufacture and supply of luxury outdoor furniture. They are known...

  • Client Support Administrator

    2 weeks ago

    Wetherby, United Kingdom Solo Search Full time

    **Position**: Client Support Administrator **Suitable for**: Office Administrator, Office Manager, Recruitment Administrator or similar **Location**: Bramham nr Wetherby, West Yorkshire (some working from home). Please note - this is a difficult location to get to on public transport so you will need to be able to drive / have your own car **Hours**: Full...

  • Global Project Support Administrator

    1 week ago

    Wetherby, United Kingdom Lively Elements, LLC Full time

    A leading recruitment agency is seeking a Project Support Administrator to join a well-established organization in Wetherby. In this customer-centric position, you will assist the Project Manager and handle sales orders, client enquiries, and liaise with global business clients. Ideal candidates will have strong administrative skills, exceptional customer...

  • Client Support Administrator

    2 weeks ago

    Wetherby, United Kingdom Ambitious Group Full time

    **Client Support Administrator** **- Wetherby** You will play a vital part in the overall team and assist the sales team with their daily tasks, your input and efforts will not go unnoticed within this business! They understand how vital it is to have strong support in their business! This is your chance to join a dynamic, forward thinking company with a...

  • Support Administrator

    2 weeks ago

    Wetherby, Leeds, United Kingdom The Growth Company Full time

    LocationHMP Wealstun, WetherbyCompanyEmploymentContract typePermanent/ Full- timeSalary£24,335 per annumClosing Date27/10/2025Ref No4873The Growth Company's (GC) Justice Services has an exciting opportunity for a Support Assistant In Custody within our Creating Future Opportunities (CFO) Evolution Programme.You will provide support to participants to engage...

  • Sales Administrator

    3 days ago

    Wetherby, United Kingdom Matched Group Full time

    **Sales Administrator** **Salary: £23,000 - £28,000 + Benefits** **WHY**: Company part of a £20B turnover group **Location**: Leeds - 2 days office / 3 days remote (Vehicle Required to get to office) - Are you an experienced in admin and customer service? - Are you highly organised with excellent attention to detail? - Do you want to join a truly...

  • Administrator

    7 days ago

    Wetherby, United Kingdom HQ Personnel Full time

    Working for this highly successful business in central Wetherby you will be responsible for providing full administrative support to a team of 5. This role will involve extensive administration duties which will include sending out terms and conditions to clients, printing off brochures to send out and ensuring that the team have all the appropriate...