Contact Executive

4 days ago

Ipswich, United Kingdom Ipswich Audi Full time

Contact Executive - Ipswich AUDI.

Are you looking for a new challenge? Do you want to be part of brand-new way of working?

Marriott Motor Group have a unique new role within the Audi Division. Based within Ipswich Audi, the role will suit an individual who is extremely well organised and thrives on exceeding financial and volume targets.

You will embody a customer centric approach to ensure that they are number one in all your interactions. This is a fantastic opportunity for an organised, motivated individual with a passion for results but also with a compassionate and balanced attitude to join our team.

You will be working closely with the Contact Manager to achieve set targets and to drive performance within the sales team.

**What will I be responsible for?**

As Contact Executive, you will be responsible always presenting a professional front and being a champion of excellent customer service.

**Key Responsibilities**:

- Making outbound calls to Renewals customer, communicating offers and ensuring appointments are offered as required.
- Promote consistently high levels of customer satisfaction.
- Have thorough knowledge of the complete product range including new technologies and have knowledge of our competitors.
- Always provide the highest level of customer service in order to increase customer loyalty and therefore gain repeat business.
- Maintain a high-level working knowledge of FCA regulations and Sales Department policies and ensure their use in daily operations.
- When dealing directly with customers, anticipate customer needs, and do everything to meet and exceed them.
- Communicate clearly, proactively, and professionally to customers, management and colleagues alike and treat everyone with respect.

We are looking for a highly motivated individual who is prepared to work hard in order to get great results.
- A strong work ethic
- Highly confident on the telephone
- possess a good customer service ethics
- have a good standard of verbal and written English

Marriott Motor Group are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Pay: £25,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Health & wellbeing programme
- Private medical insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Customer Contact Centre Executive

    2 days ago

    Ipswich, United Kingdom Prima Ardelle > Motor & Automotive > East Anglia Full time

    **Customer Contact Centre Executive** **Ipswich Area** **A dynamic brand with a modern working environment** **Award-winning Automotive Group with an actively lived set of people values** **Basic Salary £23,000 + Performance Bonus OTE of £30,000 + Other Benefits** Our customer is **a business that lives and breathes a set of values that recognise its...

  • Customer Contact Executive

    4 days ago

    Ipswich, United Kingdom John Grose Full time

    We are looking to recruit an enthusiastic and confident individual to join the team at our Contact Centre in Ipswich. You will be responsible for taking inbound calls, dealing with customer queries, booking requests, making outbound calls to notify customers of recalls, MOT due dates and following up on campaigns. **Main Responsibilities will include** -...

  • Trainee Account Executive

    38 minutes ago

    Ipswich, United Kingdom Employment Specialists Full time

    You will be working closely with experienced Executives who will guide you and coach you to be able to work with their Corporate Clients to generate and develop potential new relationships.It's important that you have the confidence and drive to want to continually grow your portfolio of clients. Having experience of contacting business clients, either over...

  • Trainee Account Executive

    2 weeks ago

    Ipswich, United Kingdom Employment Specialists Ltd Full time

    Our growing Insurance Broking Client is looking to recruit a talented Trainee Account Executive to work closely with their Clients. You will be working closely with experienced Executives who will guide you and coach you to be able to work with their Corporate Clients to generate and develop potential new relationships. It's important that you have the...

  • Car Sales Executive

    2 weeks ago

    Ipswich, United Kingdom Auto Skills UK Full time

    SALES EXECUTIVE Basic Salary: £20,000 OTE: £50,000 Location: Ipswich Hours: Monday to Friday 8.30am - 6pm, Saturdays 8.30am - 5pm with a day off in the week. 1 in 2 Sunday's 10-4   Benefits: ·Company Car ·Training & Development ·Family-Friendly Policies: Family and friends discounts on services and referral schemes. ·Annual Leave: 24 days of annual...

  • Trainee Account Executive

    2 weeks ago

    Ipswich, United Kingdom Employment Specialist Careers Full time

    Our growing Insurance Broking Client is looking to recruit a talented Trainee Account Executive to work closely with their Clients.You will be working closely with experienced Executives who will guide you and coach you to be able to work with their Corporate Clients to generate and develop potential new relationships.It's important that you have the...

  • Executive Assistant

    4 days ago

    Ipswich, United Kingdom Greenscape Energy Ltd Full time

    Greenscape Energy are seeking a new team member to help us expand and grow as a business and really make a difference. We are seeking to appoint a full time Executive Assistant. The main purpose of the role is to organise and handle all the executive’s administrative needs. This may include scheduling appointments, answering phone calls, and replying to...

  • Executive Assistant

    1 week ago

    Ipswich, United Kingdom WTW Full time

    **Description**: **Role**: Executive Assistant **Location**: Ipswich/London (Hybrid working available) **Key Responsibilities** **- Diary & Meeting Management** - Manage the calendars of the COO and Head of Operations, scheduling internal and external meetings, including governance forums and committee sessions. - Prepare agendas, coordinate logistics,...

  • Executive Assistant

    6 days ago

    Ipswich, United Kingdom WTW Full time

    DescriptionRole: Executive AssistantLocation: IpswichKey Responsibilities Diary & Meeting ManagementManage the calendars of the COO and Head of Operations scheduling internal and external meetings including governance forums and committee sessions.Prepare agendas coordinate logistics and ensure timely distribution of meeting materials.Attend key meetings to...

  • Executive Assistant

    6 days ago

    Ipswich, United Kingdom WTW Full time

    Description Role: Executive Assistant Location: Ipswich Key Responsibilities Diary & Meeting Management Manage the calendars of the COO and Head of Operations scheduling internal and external meetings including governance forums and committee sessions. Prepare agendas, coordinate logistics and ensure timely distribution of meeting materials. Attend key...