Import / Export Clerk
2 weeks ago
Simarco Worldwide Logistics is a family-owned business that was established in 1997. We have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the UK, Europe and Worldwide.
We currently have a vacancy in our Operations department for a Import/Export Clerk at our Gloucester Site.
**Position:**:**Main duties**
- Handling customer enquiries
- Freight quotations
- Taking bookings
- Arranging cargo collections
- Liaising with clients, overseas agents and internal departments
- Trailer load planning
- Dealing with internal & external transport
- Raising files
- Maintaining accurate administrative recordS
- Resolving and managing queries and complaints courteously and efficiently
- Ensuring site and customer objectives are achieved
**Required Hours of Work**
Monday to Friday
09:00 till 17:30
1 hour lunch break unpaid
**Requirements:**:**Experience / Skills**
- At least two years’ experience within logistics/freight forwarding is preferred
- Strong administration skills
- Computer literate - understanding of word and excel, and a keen attitude to learn tailor made systems
- Good communication skills and telephone manner
- Ability to work under pressure and to be able to prioritise a busy work schedule
- High level of customer service
- Ability to work as part of a busy team
- Ability to work on own initiative
**Other information:**:**Salary and Benefits**
- Salary depending on level of experience
- 31 days annual holiday, including Bank Holidays
- Contributory Pension Scheme
- On-site parking
- Employee Assistance programme
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