Outpatient Clinic Senior Administrator

3 days ago


Yeovil, United Kingdom Somerset NHS Foundation Trust Full time

Are you a strong administrator, interested in supporting the healthcare sector?

We are seeking support for our Maxillofacial and Orthodontic team at Yeovil Hospital. As a Senior Administrator you will be responsible for coordinating patient appointments, as well as ensuring that clinics are booked to full capacity.

This role would be perfect for you if you have excellent organisational skills and the ability to keep multiple plates spinning You will be required to contact patients via telephone as well as face to face as a Receptionist, working closely with our secretarial team as well as dealing with queries from our clinicians.
- Making and receiving telephone calls to book out patient appointments
- Work as receptionist, meeting and greeting patients
- Highlight clinic capacity issues when demand out ways capacity
- Ensure clinics are fully booked
- Work closely with the admin and secretarial team as well as out patient booking coordinator at Musgrove Park

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
- Arranging out patient appointments; booking these over the telephone with the patient.
- Answering the telephone; actioning or taking messages and relaying to the team, helping patients with queries.
- To communicate with Consultants, nurses, patients, GPs, other Healthcare Professionals on a daily basis. Prioritising workloads throughout the day.
- Uploading documents to the patient administration system.

For a more detailed job description, please see the Job Description.



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