Business Administration Apprentice

3 days ago


Halifax, United Kingdom S&G Response Full time

S&G Response are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators.

**Responsibilities**
- To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of the new claims on behalf of our business partners and suppliers.
- Learning to confidently and efficiently represent the initial interface between the customer and the company.
- Developing skills to action all inbound communications ensuring that all items are logged correctly to the relevant cases within your team.
- Actioning all outbnound communications following the appropriate procedures.
- Liasing with the other departments and employees as appropriate to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure.
- To deliver excellent customer service at all times.

**Skills**
- Communication skills - Both in-person and on the phone.
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative

**Requirements**:

- GCSE or equivalent English (Grade 4/C) - Essential
- GCSE or equivalent Maths (Grade 4/c) - Essential
- This vacancy would be ideal for someone that has achieved A Levels or similar.

You will attend day release college sessions at the National Business College (NBC) or via Teams on a fortnightly basis. NBC is based in the centre of Huddersfield, just a 5 minute walk from the main bus and train stations.

Upon completion, you will achieve a Business Administrator Level 3 apprenticeship standard.

**Job Types**: Full-time, Apprenticeship

Pay: £17,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- What interests you about this role?

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person



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