Business Administration Apprentice
3 days ago
S&G Response are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators.
**Responsibilities**
- To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of the new claims on behalf of our business partners and suppliers.
- Learning to confidently and efficiently represent the initial interface between the customer and the company.
- Developing skills to action all inbound communications ensuring that all items are logged correctly to the relevant cases within your team.
- Actioning all outbnound communications following the appropriate procedures.
- Liasing with the other departments and employees as appropriate to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure.
- To deliver excellent customer service at all times.
**Skills**
- Communication skills - Both in-person and on the phone.
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
**Requirements**:
- GCSE or equivalent English (Grade 4/C) - Essential
- GCSE or equivalent Maths (Grade 4/c) - Essential
- This vacancy would be ideal for someone that has achieved A Levels or similar.
You will attend day release college sessions at the National Business College (NBC) or via Teams on a fortnightly basis. NBC is based in the centre of Huddersfield, just a 5 minute walk from the main bus and train stations.
Upon completion, you will achieve a Business Administrator Level 3 apprenticeship standard.
**Job Types**: Full-time, Apprenticeship
Pay: £17,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- What interests you about this role?
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
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