Defence Business Services

**Details**:
**Reference number**:

- 408403

**Salary**:

- £29,580
- per annum (pro rata)
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Executive Officer

**Contract type**:

- Permanent

**Business area**:

- MOD - Head Office & Corporate Services - Defence Business Services (DBS) - Financial, Procurement and Civilian People Services (FPCP)
- Financial, Procurement and Civilian People Services **Type of role**:

- Operational Delivery

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Norcross - Tomlinson House, FY5 3WP

**About the job**:
**Job summary**:
Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.96%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027.

**Come and join the DBS community today**

**Job description**:
The DBS Assets in Industry Team consists of 10 team members who are responsible for processing approx 300 DefCon 694 data submissions, which is a record of their Government Furnished Equipment (GFE) holdings, and other associated forms/documentation. The AiI/GFE Team process these datasets and interpret the data into financial stock events for production of a financial journal for posting into the MoD’s Financial Accounts and related Management Information. This role is required to work across the team on a daily basis to support changes affecting the team and to build on team resilience. Main duties include:

- Assist with improvements to DBS Assets in Industry/Government Furnished Equipment services to include the maintenance of user requirements for current and new systems and identify/support the implementation of automation (AG/Power BI) opportunities of current processes, forms, MI and Statistics
- Liaison with internal and contracted external IT support teams to develop, maintain and support DBS systems to meet changing business needs
- Undertake continuous reviews of a wide-ranging set of Policy/Guidance/Controls relating to AiI/GFE to ensure DBS compliance and suggest changes to confirm accuracy of content where they impact DBS service lines
- Development and continual maintenance of a detailed knowledge and information database to capture current DBS AiI processes enabling consistent responses to queries and updating of FAQs
- Production and review of a variety of guidance documentation and media for team resilience including audio videos, powerpoint slides and process maps etc
- Operate in a flexible way, supporting the whole Assets in Industry team in response to day-to-day tasks and emerging events.

**Person specification**:
As an Executive Officer, you will be expected to:
Adopt a ‘Customer First’ ethos responding to customer and stakeholder enquiries to provide timely advice on processes relating to DBS AiI/GFE services

Be able to investigate complex and detailed processes and convert these into easy-to-follow desk instructions and process maps using a variety of media

Have excellent attention to detail, effective numeracy, analytical and problem-solving skills

Have strong oral and written communication skills with particular attention to reviewing complex policy and guidance documents and suggest