Temporary Staffing Payroll Officer

The Temporary Staffing team has the important task of coordinating bank services for the Royal Marsden Foundation Trust, and we have a fantastic opportunity for a highly motivated individual to join us as a Temporary Staffing Specialist.

You will enjoy working in a team and will be capable of working on your own initiative. This is a full time position, which includes working varied shifts of 8am-4pm, 9am-5pm and 10am-6pm.

Previous experience of working in temporary staffing, and/or with ESR and Trac preferable.

As a member of the Temporary Staffing Office, you will be on hand to support the provision of an efficient and professional Temporary Staffing service, which includes recruitment, compliance checks and monitoring, provision of management data and reports, managing temporary staff requests, processing invoices and carrying out weekly payroll activities.

Primarily this role will be responsible for the timely and efficient processing of payroll information for our bank and agency workers, and will also provide administrative support to other Temporary Staffing functions and projects as necessary.

To assist the TSO Manager in providing effective and efficient administrative support to managers as well as actively contributing to the team to provide a quality service.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

To act as first point of contact for any employee online queries, password requests, and bank and payroll enquiries

This is a full time position which includes participating in a shift pattern Monday to Friday ensuring service covered by team from 8-6 pm

Follow SOP’s to ensure that all requirements for temporary staff are filled where possible and paid appropriately.

To act as first point of contact for any bank worker queries relating to pay.

To support the team in answering incoming telephone calls, taking and relaying concise and accurate messages as required, or re-directing callers when required. Provide and receive routine information and escalate calls to the appropriate member of staff if they can not be resolved

Work closely with our Payroll provider to ensure that payroll issues are resolved and providing timely and professional service to our customers.

Carry out temporary staffing weekly payroll activities to required deadlines & process

Check and code Agencies’ invoices to timelines that meet required payment dates.

Monitor the TSO Team generic mailbox and respond in a professional and timely manner.