Ecm Officer

**ECM Officer - Kensington & Chelsea**

**£21,500 to £22,540 per annum**

**About Us**

City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.

**The Role**

We’re currently looking for an experienced ECM Officer to join one of our long-established and reputable Domiciliary Care branches in Kensington & Chelsea on a full-time basis.

**Duties & Responsibilities**

Including, but not limited to:

- Direct responsibility for the management of the ECM/ CM2000 systems and processes in branch.
- Responding to alerts on the system of calls being missed
- Liaising with carers on their attendance and why visits may be late.
- Running reports for management.
- Providing support to staff members as required.
- Take part in the On Call out of hours’ service as required.
- Adhering to company privacy policies and procedures at all times.
- Basic payroll knowledge
- Previous experience in a similar role within a care company (advantage but not essential)
- Computer literate

**We will offer you**
- 22 Days Holiday (increasing to 25 after 3 years service)
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
- Access to Employee Assistance Programme
- Lifeworks Reward Scheme

This is a full time position in Kensington & Chelsea with a fantastic company that encourages staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development.

MiHomecare, part of City and County Healthcare Group is an equal opportunities employer.