Assistant Credit Control Coordinator

3 days ago


Poplar, United Kingdom Ocean Network Express Full time

**JOB PURPOSE**

**To minimise overdue outstanding freight in the EUA region by pro-actively working with ONE offices and Third-Party Agents in the EUA region (hereafter called agents).**

**PRIMARY JOB RESPONSIBILITIES AND MEASUREMENT**
- **Follow up on all pending credit issues.**
- **Update of credit terms within OPUS, distribute notification of credit terms to all applicable offices/regions.**
- **Assist with weekly report compilation.**
- **Assist with issues relating to rate of exchange issues with agents/offices.**
- **Input of ROE tables into OPUS.**
- **Field queries relating to general processing issues.**
- **Field ad-hoc queries and reporting requirements from GHQ/RHQ as requested.**
- **Review write off/claim/adjustment requests as required and pass on within the approval process.**
- **Analyse trends and track the performance of offices/agents.**
- **Highlight any issues with increase in outstandings to the team.**
- **Register any issues within the ticketing system.**

**SKILLS, QUALIFICATIONS AND EXPERTISE**
- **Excel knowledge.**
- **Pro-active attitude and proven ability to take ownership of tasks and work independently within the given deadlines.**
- **Good written & oral communication skills.**
- **Ability to effectively work as part of a small team.**

**COMPETENCIES**
- **Business Awareness.**
- **Customer Focus.**
- **Communication.**
- **Planning and Organisation.**
- **Team Work.**

**WHAT WE OFFER**
- **Paid annual leave of 25 days per annum plus UK bank and public holidays**
- **Membership of the Company’s Group Personal Pension Plan, into which the Company will contribute up to 10% of basic salary**
**- Performance Related Pay - a pay award and discretionary annual bonus linked directly to their performance in addition to annual review**
- **Permanent Health Insurance**
- **Death in Service (x8 annual salary)**
- **Private Medical Cover (BUPA) after two years’ service**
- **Employee Assistance Programme, with free independent confidential support and virtual GP services**
- **An interest free annual travel season ticket loan**
- **Family leave policies enhanced above statutory**
- **Access to the UK’s Tax-Free Childcare scheme**
- **Enhanced company sick pay policy**
- **Medical health check**
- **Annual eye test and contribution towards glasses for VDU prescriptions**
- **Online employee discount platform including retail, health, leisure, motor and more plus Cycle to work, Taste Card



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