Client Relationship Assistant

5 days ago


Birmingham, United Kingdom Davisons Law Full time

The role is to provide effective support to our Client Relationship Team based in Edgbaston

**Main responsibilities**:

- Providing full support to our Conveyancing department to enable them to operate efficiently.
- Preparing correspondence using our case management system.
- Attending to clients both on the telephone and in person.
- Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files.
- Maintaining good relationship with new business introducers
- Guiding clients with the initial first steps of their move
- Preparing mail and enclosures for dispatch.
- Arranging the scanning and photocopying of paperwork.
- Carrying out other duties and responsibilities as required

**You will**:

- Possess a high level of accuracy.
- Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person.
- Have the ability to work under pressure
- Be a team player with excellent communication skills and enthusiasm
- Be highly organised, methodical and adaptable
- A desire to progress within the new business department
- Ideally possess a background in Customer Services and an understanding of legal services

In return, we offer interesting work in a friendly and supportive environment. Salary is negotiable and will depend on experience and qualifications. Any necessary training is provided.

**About us**

Davisons Law have been established for over 35 years and now have over 450 staff in 14 locations throughout Birmingham & the West Midlands. We specialise in property, family, wills, employment and litigation and also provide a range of commercial services.

We are a progressive, forward-thinking practice and offer a supportive working environment together with opportunities for career development.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person



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