Customer Service Administrator

2 weeks ago

Salford, United Kingdom AJ Bell Full time

We're now looking to recruit hardworking, articulate individuals to join our Customer Service Administration teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent careerdevelopment opportunities available.

We have big growth plans with multiple opportunities available across a variety of teams and inductions will take place for these roles fortnightly.

The purpose of the role is to provide customer support for AJ Bell customers across our award-winning product range.

Knowledge & Experience:

- You will have a minimum of 5 GCSE's grades A*-C (or equivalent) including Maths and English
- Ability and commitment to deliver excellent customer service skills
- Strong communication skills, both written and verbal.
- Competent IT skills, including Word, Excel and Outlook.
- Ability to work to deadlines and under pressure, at times unsupervised
- Experience of financial services, or a keen interest in it, is desirable

About us:
AJ Bell is one of the UK’s largest and best-regarded investment platforms. Over 440,000 customers currently trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financialfutures.

From our offices in Manchester, London and Bristol, we offer an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience.

We will provide all the training and support you need in order to develop within your role.

There are opportunities for growth and professional development for members wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.

In return for your hard work you will receive:

- £23,000 - £25,000 (Depending on experience)
- 25 days holiday increasing up to 30 days with service, plus bank holidays
- Holiday buy/sell scheme
- Hybrid working policy after initial training period
- Casual dress code
- Discretionary bi-annual bonus
- Contributory pension scheme
- Buy as you earn share scheme
- Free shares scheme
- Paid study support for qualifications
- Enhanced maternity/paternity scheme from day one
- Bike loan
- Season ticket loan portal
- Discounted PMI and Dental
- On-site gym and personal trainer led classes
- Paid volunteering opportunities
- Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are basedon qualifications, merit and business need.

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