Import Agent Tuesday
2 weeks ago
Freightserve recruitment are looking for an experienced Import Agent for a major Heathrow based Freight company based in the Heathrow area.
**Responsibilities:
- **
**Main Purpose**:
To process and control the import of all shipments into the UK. Ensure all shipments are retrieved from the relevant handling facility in good time to meet the expected delivery time. By controlling all the imports to the UK aim to improve the external workingrelationship with the handling facilities and overseas offices and a clear communication line with other departments within the London branch.
Ensure the correct job process flow is maintained and customs entries are filed accordingly for record purposes.
**Main Duties and Responsibilities:
- **
- Reporting to the Import Manager, this person will be responsible for successfully supporting Import functions. This will include the daily co-ordination of company's drivers and Sub Contractors.
- Manage the receipt of all inbound files from Customer Services on a daily basis to ensure that shipments are retrieved from the relevant handling facilities to meet the agreed deadlines.
- Provide clear and accurate information regarding the handling of the shipments especially when shipments are delayed.
- Communicate with Customer Services and Operations regarding the retrieval of shipments back to the Office.
- Communicate with other Offices and Overseas agents to attain the pre-alert information required to process the import.
- Communicate with airlines and handling facilities.
- Imports primary function is to gather the information required to retrieve and deliver all shipments within the requested transit time.
- Tracking arrivals and trace investigations to improve recovery service. Obtain handling reports and refunds where appropriate.
- Control sheet and file management to ensure the information is complete and accurate.
Working hours are Tuesday - Friday 8am - 4.30pm and Saturday 7am - 3.30pm
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
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