HR Coordinator

At Arriva, our vision is to help shape a future where passenger transport is the best choice, and our mission is to be the leading passenger transport partner across Europe. We employ more than 40,000 people and deliver more than 1.2 billion passenger journeys across 13 European countries every year. **About the role** As our HR Coordinator, you will help ensure a full HR service is provided to Arriva’s group corporate functions, including recruitment, employee engagement, reward, performance management, talent development and employee relations. You will work proactively with the HR Business Partners and line managers to ensure a positive experience, delivered in line with agreed SLAs. You will provide support to the recruitment process, such as preparing contractual documentation for all new starters, transfers and leavers. Key responsibilities include, but are not limited to: - Maintain the HR team’s shared inbox, responding to queries from line managers relating to our policies, procedures or practices in a proactive and timely manner - Act as a key expert on our HR systems (Workday and Avature) and be the first point of contact for queries relating to Employee and Manager Self service - HR data collation and producing team KPI metrics for sharing with senior leaders and Arriva’s HR Directors - Provide ad hoc support for key HR initiatives through the year (examples include pay and bonus review, objective setting and performance review, employee engagement survey, talent review, holiday purchase scheme, and line manager training/workshops). - Maintain electronic personnel files and records of personal data (payroll, personal information, starters, leavers, ad hoc reports) on SharePoint and ensure all employment and data management requirements are met. - Assist in payroll preparation by providing data to the relevant payroll teams. - Produce adhoc reports as requested by heads of function and or HRBPs. - Contribute to continuous improvement with the HR function and processing efficiencies and willing to share ideas. - Assist in ad-hoc HR projects as required to meet the needs of the business. **About you** You can demonstrate experience in HR administration and/or coordination roles within a busy HR team. Good working knowledge and experience of Microsoft Office O365, including Word, Excel & PowerPoint will be required. You are confident with operating systems, compiling and manipulating data, producing digital packs and presenting to the business any key patterns and trends. Workday or other HR system experience would be highly desirable, including working knowledge of recruitment processes. Aside from the above, you are passionate about HR and able to work in a fast-paced environment with a positive can-do attitude. You take responsibility for your workload and are proud to do a good job, whilst being supportive to the overall team priorities and workload. **Our benefits** - Hybrid working model - Pension plan - Modern working environment with free on site parking - 25 days holiday with the option to purchase up to 10 additional days - "Arriva Village" - our employee rewards and benefits scheme to help you make savings on every day purchases. - Our Employee Assistance Programme and our Global Arriva Inclusion Network (GAIN) - a community of people who are passionate about equality, diversity and inclusion. **Why work for Arriva?** Arriva is a people focused business. In every part of Arriva, our people deliver high standards of customer service and work together to demonstrate kindness, determination, and resilience. Our values were created by Arriva people. They guide our actions and the way we work, helping to reflect and shape our culture. They focus on caring, integrity and making the difference. Our people choose to work for us, and to stay with us, because we are a great place to work. At Arriva, we strive to create a culture where we can all be ourselves, where we belong, feel respected and our differences celebrated. We actively seek out and value difference. We want our business to reflect the wide range of communities in which we operate, so we can serve them even better. **Job Types**: Full-time, Permanent **Benefits**: - Additional leave - Company pension - Cycle to work scheme - Free parking - On-site parking - Store discount Schedule: - Monday to Friday Ability to commute/relocate: - SUNDERLAND: reliably commute or plan to relocate before starting work (required) **Experience**: - Human resources: 2 years (required) Licence/Certification: - CIPD (preferred) Work Location: Hybrid remote in SUNDERLAND