Credit Control Officer

2 weeks ago

Castle Vale, United Kingdom The Pioneer Group Full time

**Credit Control Officer - Income / Debt Recovery (Housing)**

**Castle Vale, Birmingham (Agile)**

**£23,708 - £26,940 per annum**

**Position Type: Full Time**

**Contract Type: Permanent**

Our Income Team are responsible for the collection of our rent roll, which is in excess of £12.5m per annum. We’ve been working hard to improve our performance in this area and we have recently carried out a review of the team’s structure. As part of thisreview we have created the new post of Credit Control Officer.

This is an exciting opportunity for someone to work with us, leading on the collection and day to day management of:

- Leaseholder service charges
- Garage rents
- Rechargeable repairs costs
- Former tenancy debt
- Other miscellaneous debts
- Credits

You will be an important member of the wider Income Team, supporting the whole team, participating in office duty cover and responding to customer enquiries. You will therefore need to be confident and have the ability to negotiate the repayment of debtswith current and former customers. Previous collection experience is preferred.

Although you will not be responsible for current tenancy debts, you will support the wider team and on occasions support them with this work - for example by issuing system-recommended letters or supporting some administrative duties such as assisting withthe issue of statements or elements of the annual rent review. You will need to be comfortable with income recovery practices and procedures.

You will be methodical, able to prioritise your own workload and manage a varied caseload, working with mínimal supervision. You’ll be expected to report on your performance and produce basic statistical information. Good Excel skills will be needed andan ability to produce written information such as bespoke customer letters and basic performance commentary.

This position is predominantly office based, and it is not expected that you will undertake home visits. You will be able to work within our agile working policy arrangements, although you must be able to attend the office, sometimes at short notice, toprovide office cover, deal with enquiries and participate in wider team activities.

  • Credit Controller

    4 days ago

    Castle Donington, United Kingdom Chase and Holland Full time

    **Credit Controller** **- Castle Donnington - Study Support - £23,000-£24,000** **Package & Benefits: - Study support for a chartered institute of credit management qualification - 25 days holiday plus bank holidays - Flexible hybrid working with two days in the office and three at home - Salary-sacrifice pension - Free on-site parking **Credit...

  • Credit Controller

    2 weeks ago

    Castle Donington, United Kingdom Chase and Holland Full time

    **Credit Controller** **- Castle Donington - Study Support - £23,000-£27,000** **Package & Benefits: - Study support for a chartered institute of credit management qualification - 25 days holiday plus bank holidays - Flexible hybrid working with two days in the office and three at home - Salary-sacrifice pension - Free on-site parking **Credit Controller...

  • Credit Controller

    4 days ago

    Castle Donington, United Kingdom Chase and Holland Full time

    **Credit Controller** **- Castle Donington - Maternity cover - £23,000-£27,000** **Package & Benefits**: - 25 days holiday plus bank holidays - Flexible hybrid working with two days in the office and three at home - Salary-sacrifice pension - Free on-site parking **Credit Controller Responsibilities**: - Management of sales ledger accounts - Recording...

  • Credit Controller

    1 week ago

    Castle Donington, United Kingdom Cherry Professional Limited Full time

    **Credit Controller** // £25,000 - £27,000 // Castle Donnington // Stand Alone Cherry Professional are working with a unique and dynamic business in Castle Donnington who are recruiting for an experienced **Credit Controller** to join their team on a fulll time, permanent basis.Flexible working will be considered aftertraining period, this is a stand alone...

  • Credit Controller

    4 days ago

    Castle Donington, United Kingdom Cherry Professional Limited Full time

    **Credit Controller** // £25,000 - £27,000 // Castle Donington // Stand Alone Cherry Professional are working with a unique and dynamic business in Castle Donington who are recruiting for an experienced **Credit Controller** to join their team on a fulll time, permanent basis.Flexible working will be considered after trainingperiod, this is a stand alone...

  • Credit Controller Assistant

    2 weeks ago

    Castle Donington, United Kingdom Cooper Parry Full time

    Cooper Parry are looking for an AMAZING communicator, who has experience in credit control and debt management to join us as our new Credit Control Assistant. You will be joining an ambitious and fast paced Finance team to assist with aged receivables. This role is brand new into the business following our current growth and will support our current credit...

  • Invoice and Credit Control Assistant

    2 weeks ago

    Castle Donington, Leicestershire, United Kingdom Medstrom Full time £25,000 per year

    Invoice and Credit Control AssistantCastle Donington, DerbyshireAre you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you.You'll fit in well with us at Medstrom, where we have disrupted...

  • Job Title: Credit Controller

    6 days ago

    Barnard Castle, United Kingdom William Smith Group 1832 Full time

    William Smith 1832 Ltd has been established in Barnard Castle for over 190 years and is a leading manufacturer of signs and a key distributor of vinyl products throughout the UK. We are looking for a proactive and detail-oriented Credit Controller to join our Finance team. Reporting to the Finance Manager, you will take ownership of managing the company’s...

  • Credit Controller

    3 days ago

    Castle Donington, United Kingdom Medstrom Full time

    Job DescriptionCredit ControllerCastle Donington, DerbyshireAre you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you.Youll fit in well with us at Medstrom, where we have disrupted the...

  • Trainee Building Control Surveyor

    2 weeks ago

    Castle, United Kingdom Cherwell District Council Full time

    **Trainee Building Control Surveyor (Career Graded)**: - Castle Quay 08/08/2025 - Trainee Building Control Surveyor (Career Graded) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** £30,944.50 - £43,537.00 per annum (depending on...