Performance and Quality Administrator

**About the role**
We are seeking a motivated** Performance and Quality Administrator** to join our Quality, Construction Assurance, and Handover (QCAH) team. You will be instrumental in maintaining and enhancing our Integrated Management System (IMS) and supporting the Handover & Quality Manager in administering and analyzing key data.

**About the Project**:
Balfour Beatty VINCI Systra (BBVS) is proud to lead the construction of the Old Oak Common Station, a key element of the HS2 project. This station is set to be the largest and best-connected railway hub in the UK, featuring 14 platforms, including six for high-speed services and eight for conventional trains. With an 850m-long station box, it will provide critical links to the Midlands, Scotland, and Central London, including direct access to Heathrow via the Crossrail Elizabeth Line. For more information, visit HS2 Old Oak Common
**What you'll be doing** Key Responsibilities**:

- **IMS Development and Maintenance**:
- Gain in-depth knowledge of BB BMS processes and assist in integrating relevant elements into the BBVS IMS.
- Support the creation, documentation, and continuous improvement of the BBVS IMS, ensuring it meets project requirements and industry standards.
- Regularly participate in formal reviews of the IMS to identify areas for improvement.
- **User Support and Training**:
- Manage the IMS User Interface in ALIM, ensuring usability and access for the project team.
- Conduct training sessions to familiarize team members with BB BMS and BBVS IMS, ensuring all staff are competent in using these systems effectively.
- **Document Management**:
- Monitor the status of IMS documents, alerting owners when reviews or revisions are due to maintain compliance and currency of information.
- Compile and review lessons learned and audit findings, advocating for proactive improvements to the IMS.
- **Dashboard Reporting**:
- Develop and maintain dashboards for tracking key metrics, including IMS document reviews, Handover progress, audit findings, and trends.
- Analyze data from these dashboards to identify trends and areas for continuous improvement, preparing reports for management review.
- **Digital Tools and Knowledge Dissemination**:
- Assist in the development and deployment of digital field tools to enhance efficiency in information management and data collection.
- Lead workshops and coaching sessions to disseminate essential knowledge and skills among team members.
- **HSEQ Management Review**:
- Lead the annual HSEQ management review for the project, ensuring compliance with ISO standards and facilitating discussions around performance improvement.

**Who we're looking for** Essential Skills & Experience**:

- Proven experience in an administration or analyst role, ideally within construction or engineering environments.
- Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders.
- Proactive, detail-oriented, and adaptable, with strong organizational skills to manage multiple tasks efficiently.
- A willingness to learn and embrace new challenges.

**Desirable Qualifications & Skills**:

- Experience in managing Business Management Systems (BMS) and/or Integrated Management Systems (IMS).
- Familiarity with Power BI or similar data visualization tools to enhance reporting capabilities

**Essential Qualifications & Certifications**:

- Certified CQI Practitioner (PCQI)
- Advanced proficiency in Microsoft Excel, including pivot tables, complex formulas, and data analysis.

**Why work for us**
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

**Why join us?**

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more

**About us**
Balfour Beatty’s Major Projects business is delivering some of the UK’s most complex and iconic infrastructure projects including HS2, the new high-speed railway and the first nuclear power station in a generation, Hinkley Point C. Using the latest technology, we’re driving productivity and creating a lasting legacy by delivering sustainable solutions that strengthen communities.

From consultancy and design, to all aspects of construction and maintenance. We have the proven exper