Receptionist

2 weeks ago

Knutsford, United Kingdom Cottons Hotel & Spa Full time

**Job Ref**:THW8566

**Branch**:Cottons Hotel Spa

**Location**:Cottons Hotel Spa, Knutsford

**Salary/Benefits**:Competitive salary with great benefits

**Contract type**:Temporary/Seasonal

**Hours**:Part Time

**Shift pattern**:7AM-3:30PM / 1PM-9:30PM

**Hours per week**:16

**Posted date**:10/07/2025

**Closing date**:23/08/2025

We're seeking a warm and friendly Receptionist to provide an exceptional and professional welcome to all our visitors.This position is on a temporary basis for up to 12 months.

As Receptionist at our purpose built Head Office, you’ll become a member of our family who helps us create amazing experiences for our visitors through delivering warm hospitality in every interaction.

**Your day to day will involve**:

- Provide a warm, friendly and memorable welcome to all team members and Head Office visitors, which includes suppliers, visitors and team members from other Daniel Thwaites sites
- Oversee our Reception desk and area, ensuring a professional image at all times
- Answer incoming calls, relaying and directing messages in a prompt and timely manner
- Provide support to the Customer Contact team with general administration duties, including processing orders, managing the post room and booking meeting rooms

**Who are we looking for?**

Hospitality is at the heart of what we do and your role is no different. As the first point of contact for all our visitors, your warm and friendly personality will shine through to deliver a memorable welcome.

You will have excellent organisational and communication skills along with a great eye for detail and quality to ensure the smooth operation of the Reception area.

You will be self driven and motivated to ensure tasks are completed and will often work alone throughout the day.

**In return, we are offering a rewarding role with scope for career progression along with;**
- A fun environment where you will receive the training and support you require to be successful in this role
- 28 days annual leave (pro rata)
- Free parking
- Free tea, coffee and fruit is provided
- Health cash plan with access to discounted high street perks
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Discounted accommodation, food and drink in our beautiful properties across the country
- Pension Life assurance

**We’d love to meet you - Come and join our Daniel Thwaites Family**

Located just outside of the fashionable town of Knutsford, Cottons Hotel Spa is an established hotel offering award winning spa and gym facilities, business facilities, comfy bedrooms and a locally sourced menu. With so much going on, no two days are ever the same at Cottons. Owned by Daniel Thwaites with a good network of nearby commuting towns, Cottons Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, surrounded by the lush green Cheshire plains.

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